Jeff Armour Email & Phone Number

London, Canada Area

Role Overview:Reporting to the Board of Directors, with day-to-day management from the President, the COO provides them with advice and support in the development of policy and matters related to the management of the USC, and translates the strategic direction of the students into operational plans and then engages the USC entity to effectively carry out the organizational mandate. AccountabilitiesOversight and direction on:Administrative team: Managing… Show more Role Overview:Reporting to the Board of Directors, with day-to-day management from the President, the COO provides them with advice and support in the development of policy and matters related to the management of the USC, and translates the strategic direction of the students into operational plans and then engages the USC entity to effectively carry out the organizational mandate. AccountabilitiesOversight and direction on:Administrative team: Managing Director of Corporate and Financial Resources; Senior Managers of Human Resources, Hospitality Services, Information Systems, Government Services, Promotional and Commercial Partnerships, Events and Building Services.Budget: Development and Strategy for the budget of approximately $20 MillionOutcomes: Ensures the effective, efficient, economical and equitable administration of the USC.Quality: Ensures that the USC’s operations promote the delivery of high quality programs and services to meet the needs of students meeting specific goals within the context of available resources.Risk Management: Ensures that the USC identifies, assesses and prioritizes potential risks and drafts a plan to monitor limit them.Leadership: Supports the development of student leaders. Focused on keeping the Senior Leadership Team functioning at high level and motivated.This role requires the use of my skills in Project Management, Strategic Alignment, Balanced Scorecard, Strategic Planning, Systems and Operations, Alternative Dispute Resolution and Leadership in general. An exciting and dynamic role that fit the workplace which allows me to challenge myself in all of these areas regularly.Mentorship and collaboration with student leadership and supporting student development make this role unique and rewarding. This is a large focus of the role and keeps the workplace fresh and exciting. Show less

Oversight of the revenue based operations for the USC; Food and Beverage, Catering, Movie Theatre and ticketing outlets. 240+ staff employed in a variety of roles and responsibilities. Exciting and fast paced environment with lots of risk to manage. A challenge for a seasoned manager on any campus or city around the world. Oversight of the UCC building including usage, planning, renovations, student improvements and all activities. Over 70 rooms ranging in size from a 10 person… Show more Oversight of the revenue based operations for the USC; Food and Beverage, Catering, Movie Theatre and ticketing outlets. 240+ staff employed in a variety of roles and responsibilities. Exciting and fast paced environment with lots of risk to manage. A challenge for a seasoned manager on any campus or city around the world. Oversight of the UCC building including usage, planning, renovations, student improvements and all activities. Over 70 rooms ranging in size from a 10 person conference room to a massive 2000+ venue suitable for studying or large concerts and speaking events. We use Event Management Software to keep track of the daily demands and requests across the building.Also act as Project Manager for the General Manager in all areas required; Strategic Plans, Large Scale Events, Portfolio based projects and any large undertakings which require the Project Management philosophies and techniques applied. Oversight of IT and Information Systems department - giving direction to the website and very creative Senior Manager and department as we attempt to keep up with this ever changing field and ever changing demands.Oversight of Productions Department which produces 7000+ events yearly from large scale speaking events to coffee house style events in a variety of venues around the UCC building. 50+ staff used in many different capacities makes for lots of opportunities for experiential learning by students.Finally - act as part of the senior advisory team to the General Manager to consult on all parts of the corporation. Work directly with student leaders to achieve goals and provide a rewarding experience each year as the student leadership changes over every 12 months. This makes for a great environment to encourage communication and collaboration. Show less

London, Canada Area

Oversight of operations and building at a high level. Maintaining adherance to budget and Director vision as well as feedback and directives to the management teams. Using the Project Management model we break large work orders (Construction, Strategic Plans, Events, Capital Plans etc) into smaller piece and the work is directed through the position. This ensures accurate usage of resources (financial or human) and timely results on budget.

Manage projects ranging from construction projects to Strategic plans for the corporation as delegated by the General Manager. Keeping multiple departments focused while overseeing the timeline, budget and overcoming issues to a completed product.

Oversight of the bar and restaurant operations. 180 staff and large budgets in an on campus atmosphere.

Peterborough, Ontario

Owned and operated a residential/commercial contracting company. Worked on projects ranging from small scale residential renovations to mid-sized commercial builds. Contracts for Subway Sandwich restaurants, Burger King, Surgicos (Johnson and Johnson division) and dental/physician office spaces as examples.Small crews, hands on supervision and trade management. Wide range of responsibilities and financial accountabilities for the company.

Executive Mba, Business Administration, Management And Operations

Project Management, Post Grad

Completed all the courses for designation over 3 years and finished in summer 2012.

Bachelor Of Science (B.Sc.), Genetics