Contribute to a shared mission of servicing nurses, among others, with evidence-based interventions on the individual and organizational level to promote healing from the pandemic, emotional well-being, growth, and healthy, supportive workplace cultures

As Chief Nursing Executive I was responsible for nursing and patient care services delivered on the Kaiser Permanente Santa Clara, California campus. I served as an integral member of the executive team providing strategic direction and oversight of daily operations and professional practice.Key focus areas:-Quality-Patient Safety-Workforce development-Succession Planning-Care Experience-Patient and Family Centered Care

Texas Children's Hospital, located in Houston, Texas, is a not-for-profit organization whose mission is to create a healthier future for children and women throughout our global community by leading in patient care, education and research, consistently ranked among the top children’s hospitals in the nation. (www.texaschildrens.org)As the Senior Vice President and the first System CNO at Texas Children's Hospital, I was responsible for the day-to-day clinical practice management and leadership of over 3,000 employees.Key Achievements:♦ Restructured system-wide nursing leadership and patient satisfaction teams that provided better service while managing costs.♦ Implemented rigorous hiring requirements and training courses to upgrade the quality of the nursing team at all levels system-wide.♦ Led a focused, system-wide Executive Committee initiative to maximize revenue and expense reduction which contributed to a $60 million overall cost savings.♦ Initiated Transformational Leadership Expectations at all levels of nursing leadership to engage and motivate the nursing staff.♦ Created a system-wide clinical informatics department, implementing cutting-edge healthcare technology to increase patient safety and strengthen frontline provider decision-making capabilities.♦ Appointed Chair to the Texas Medical Center Nursing Executive Advisory Council, leading CNOs and Deans from across the Medical Center representing over 20 healthcare organizations and universities.▬▬▬▬▬▬▬▬▬▬▬▬▬

NewYork-Presbyterian Morgan Stanley Children's Hospital is internationally recognized for its outstanding comprehensive clinical services. Its medical, surgical, and emergency care services provide each patient with the highest possible level of care. In addition, as part of the Hospital's commitment to the total well-being of each patient and their family members, it offers a range of specialized services, as well as special healthcare programs for neighboring communities. (childrensnyp.org)Hired as the Vice President for Nursing and Patient Care Services, I was part of the senior leadership team responsible for directing all nursing and patient care functions for the 260-bed children's hospital and its comprehensive obstetrical services. Key Achievements:♦ Devised strategy & built consensus among executive team striving for excellence in patient care.♦ Restructured a world-class, motivated, and patient-focused leadership team.♦ Participated in an American Organization of Nurse Executives improvement project earning "best-in-class" designation for every quality indicator within 18 months.♦ Partnered with Chief of OB/GYN for Columbia University to rebuild the Obstetrics Department at both the school and the hospitals.♦ Transformed the department's culture to build a stronger and more efficient team.♦ Formed the Non-Salary Expense Value Analysis Committee to identify cost-reduction opportunities.Additionally, I served as Clinic Lead for many system-wide patient satisfaction initiatives which I also presented at Press Ganey Conferences.▬▬▬▬▬▬▬▬▬▬▬▬▬

During my tenure at the Lucile Packard Children's Hospital, I held a progression of positions with an increasing number of responsibilities.ADMINISTRATIVE DIRECTOR – Johnson Center for Pregnancy & Newborn Services (2005 – 2008)Responsible for patient safety, clinical quality control, financial management, human resources, and operational activities of a robust Obstetrics and Neonatal Care enterprise, I provided leadership to 500 FTEs spanning 35 departments and off-campus satellite units.Key Achievements:♦ Re-engineered process improvements to maximize earnings♦ Selected leadership to minimize operational costs♦ Improved Neonatal ICU RN retention rate by 33%♦ Developed a Joint Commission Survey Readiness Oversight Team to improve complianceDIRECTOR – Center for Nursing Excellence (2002 – 2005)♦ Spearheaded the establishment the new “Center for Nursing Excellence”♦ Created a progressive department to facilitate professional development & quality improvement♦ Served as organizational lead in a Patient Flow Efficiency ProjectDIRECTOR OF EDUCATION, CLINICAL PRACTICE, & SATELLITE NEONATAL INTENSIVE CARE UNITS (2001 – 2002)Initially hired to be accountable for clinical, operational, and strategic development activities of four neonatal intensive care nurseries in northern California, I directed efforts to open a 14-bed, Level 3 NICU in a joint venture with a Dominican Hospital.▬▬▬▬▬▬▬▬▬▬▬▬▬