HSBC Transform Project Network EngineerUpgrade Network Device to support SD-WAN and SDA. - Select the right device type based on site type (DC, Campus, Branch, ATM) and technical features used. - Perform network design when a like-to-like replacement is not suitable. Validate the solution by lab testing. - Prepare topology map, port-mapping, new configuration and other supporting documents. - Migrate the LDoS devices to new devices. The router and switch platform include… Show more HSBC Transform Project Network EngineerUpgrade Network Device to support SD-WAN and SDA. - Select the right device type based on site type (DC, Campus, Branch, ATM) and technical features used. - Perform network design when a like-to-like replacement is not suitable. Validate the solution by lab testing. - Prepare topology map, port-mapping, new configuration and other supporting documents. - Migrate the LDoS devices to new devices. The router and switch platform include C8K, C9K, N5K, N2K, N9K, ISR1K, ISR4K and etc.- Familiar ITSM and ITIL process.Celcom IPRAN Project Team LeaderMerge the existing networks into a unified network. Migrate transport network from LDP to SR and controller based SRTE.- Integrate new routers and migrate mobile, satellite, L2&L3 enterprise leased line service from the old router.- Utilize Python, Anisble and bot related automation tools for configuration generation, service deployment, pre&post migration checks and etc.- Lead the team. Plan and assign appropriate resources. Enhance team knowledge share via wiki updates.- The platform covers ASR920, ASR900, ASR9K and etc. Show less

Bayer Project The project was migrated from Yidatec to Accenture on December 2017. - Handle incoming calls, email and web tickets from Bayer APAC users, providing L1 & L2 technical support. It includes PC, phone systems, mobile devices, security printer, WIN7 & WIN10 systems, Office365, network and VPN, share drive, SAP and other software & hardware. - Make training plan and train the new joiner in the team. Provide training on other new products and technologies.

Pfizer Project- Answer incoming calls and handle web tickets from Pfizer global employees. L1 support includes PC, mobile devices, phone systems, printers, network, Win7, Win8, Win10, MS Office, Virtual Machine, Citrix, VPN and other business & production related software. - Good client handling and communication skills. Teamwork spirit. Able to work under pressure.