Arnab Chowdhury

Arnab Chowdhury Email and Phone Number

Bengaluru, KA, IN
Arnab Chowdhury's Location
Bengaluru, Karnataka, India, India
About Arnab Chowdhury

► Experience: I bring with me overall ~20 years of experience in Program Management, Account Management, Process Re-engineering, and AI-assisted Automation with significant international exposure. Currently working with Shaip AI LLP as the Delivery Head. I have the ability to drive strategies that will help you to streamline processes and operations optimizing utilization and driving non-linear growth.► Excellence: I have expertise in providing business direction with innovative marketing solutions. Adroit in increasing sales revenues, developing profitable and productive business relationships, coordinating with decision makers, building an extensive client base and market development. Proven record of increasing revenues, streamlining workflow and creating a team environment to increase productivity.► Thought Leadership: I possess superior leadership, team building, communication, interpersonal, and presentation skills. Ability to implement innovative strategic plans to identify process flow and resolution, initiate projects and service to establish performance goals to meet efficiency levels, targets, & quality assurance standards.► International Exposure: I studied in Singapore; Experienced in working and interacting with onshore and offshore clients (UK & USA) from better execution of projects and to ensure smooth functioning of the projects. Successfully worked in cross-functional team environments and with people from diversified backgrounds & geographies.

Arnab Chowdhury's Current Company Details
Kriya NextWealth Private Limited

Kriya Nextwealth Private Limited

View
Senior Director
Bengaluru, KA, IN
Arnab Chowdhury Work Experience Details
  • Kriya Nextwealth Private Limited
    Senior Director
    Kriya Nextwealth Private Limited
    Bengaluru, Ka, In
  • Kriya Nextwealth Private Limited
    Senior Director
    Kriya Nextwealth Private Limited Oct 2024 - Present
    Bengaluru, Karnataka, India
  • Shaip
    Senior Director
    Shaip Jul 2023 - Aug 2024
    Ahmedabad, Gujarat, India
     Heading the Delivery and Operations worth 5 mn+ with responsibility of 5 functions to ensure seamless client delivery Championing “Tech First” approach (automation & transformation) towards project execution ensuring increase of efficiencies of at least 15 to 20% within the first 3 months. Spearheading targeted training documentation across functions ensuring “First Time Right” approach Collaborating with multiple functions creating & implementing cross-functional SOPs to streamline processes Collaborating with sales & presales teams to create Go-To-Market strategies for further expansion of the Audio AI & NLP horizontals Championing crowdsourcing efforts by increasing available pool of freelancers by 3.5X within 6 weeks. Leading process streamlining efforts by helping create and standardize SOPs, reporting & analytics.  Championing scientific performance evaluation by creation of OKRs, KRAs and KPIs/KAIs as well as a tracking mechanism to ensure maximization of quantitative evaluations.
  • Imerit Technology
    Associate Director -Client Delivery
    Imerit Technology Apr 2022 - Jun 2023
    Kolkata, West Bengal, India
     Responsible for creating service delivery strategy as a part of the delivery leadership team overseeing projects and operations with 5500+ employees Spearheading program execution for the Audio AI & NLP horizontal propelling expansion by 3X in 10 months Responsible for operational automation & transformation using “Tech First” approach optimising efficiencies by at least 22.67% month-on-month Collaborating with multiple functions creating & implementing cross-functional SOPs to streamline processes Collaborating with multiple function heads to create and present to CXOs Go-To-Market strategies for further expansion of the Audio AI & NLP horizontals Strategic account management for key clients across verticals (US Healthcare, e-Commerce, Technology and others)
  • Cognizant
    Deputy General Manager
    Cognizant Mar 2021 - Apr 2022
    Hyderabad, Telangana, India
     Managing service delivery for a major search engine in Machine Intelligence expanding the project by ~50% Managing workforce demand and supply for the entire Analytics pool SPOC for demand & supply in the global growth markets – UK, Continental Europe, Ireland, APAC & Indian sub-continent Solution & pricing for major high value deals involving AI/ML, Analytics and data science interventions Identification and conceptualization of automation opportunities using AI/ML & Analytics in existing deliveries
  • Imerit Technology
    Sr. Manager - Projects
    Imerit Technology Apr 2019 - Mar 2021
    Kolkata Area, India
     Spearheading operations and projects of one of the offices in India expanding the location by ~150% Managing strategic accounts and service delivery for the content services vertical heading the e-commerce domain Stellar role in helping clients, providing solutions and creating accurate training data sets for AI, ML products Cross-border & cross-functional coordination for seamless project operations Enhanced and executed account planning & strategy including farming for new opportunities, analyzing potential use cases for fitment with potential client requirements Efficiently finalizing pricing and SOW terms and conditions for various engagements Successfully transitioning complex projects from POC to Pilot to BAU Hands-on experience with developing implementation plans that include analyses such as cost-benefit or return on investment (ROI) Key role in handling escalations, crisis situations, and peaks/troughs with the help of process study and RCA Acting as a liaison for L&D department focusing on content review & approval for internal learning management tool
  • Imerit Technology Services Pvt. Ltd.
    Manager - Key Accounts
    Imerit Technology Services Pvt. Ltd. Jun 2016 - Mar 2019
    Kolkata Area, India
    ☛Managing strategic accounts and service delivery for the content services vertical including Natural Language Processing☛Managing multiple key deliveries & shouldering responsibility for 20% of the company revenue month on month☛Responsible for Account Planning & Strategy including farming for new opportunities, analyzing potential use cases for fitment with potential client requirements☛ Finalizing pricing and SOW terms and conditions for various engagements☛ Interacting and coordinating with cross-location delivery teams in order to successfully implement processes and practices to enhance service delivery.☛ Responsible for key KPIs and metrics such as Turnaround, Throughput, and Quality in large teams (100+ FTEs)☛ Successfully transitioning complex projects from POC to Pilot to BAU☛ Increased revenue from a key account by 5 times within 6 months☛Handling escalations, crisis situations and peaks/troughs with the help of process study and RCA☛ Ensuring implementation of short-term fixes for immediate resolution while laying a foundation for long-term results☛ Responsible for major recruitment of agents for multiple projects in the headquarters
  • Direxions Marketing Solutions Pvt. Ltd.
    Account Supervisor
    Direxions Marketing Solutions Pvt. Ltd. Aug 2015 - Jun 2016
    Gurgaon, Haryana, India
    ☛Leading a team of Account Management professionals in dealing with Channel Loyalty Programs☛Program Manager & Client Servicing Lead for 3 major accounts – 2 FMCG giants & 1 Pharma☛Solely responsible for launching 2 major channel loyalty programs within the 1st 3 months of tenure☛Identifying & understanding client briefs along with provision of dynamic & cost-effective solutions☛Formulating various data-driven campaigns across verticals☛Campaign Management – Orchestrated several high visibility, high impact campaigns☛Vendor management – Dealing with multiple agencies simultaneously for campaigns☛Cross-functional coordination in order to maintain seamlessness in operations, both regular as well as ad hoc drives☛Responsible for strategizing for business growth and developing the existing accounts☛Involved in planning and strategizing, major campaign management & client relationship management☛Competition analysis and strategizing counter-measures☛Pharma program launched was awarded “Sarvashreshth Trade Management” award by the client.
  • Cmc Ltd
    Assistant Manager - Presales
    Cmc Ltd May 2013 - Aug 2015
    Kolkata Area, India
    ☛Leading a team of 5 Presales Consultants, providing solutions and support to the Business Development team.☛Identifying and understanding the service requirements of clients from RFPs and RFQs, creating solutions for such clients, bid life-cycle management☛Interacting and coordinating with the product development team in order to successfully create appropriate solutions based on practical approaches for various requirements presented by both national as well as international clients.☛Responsible for developing Pricing Schedules for the proposed solutions☛Demonstrating capabilities & solutions to clients such as NSSO, WBCTD, various national government bodies☛Offshore Single Point of Contact (SPOC) for all bids and initiatives out of UK☛Market research for prospective clients in international market (UK & USA) using a parameter-based research matrix☛Liaisoning with existing clients to identify further prospective areas of growth in business portfolio.☛Recent successes include winning Multi-Crore deals from 3 major government & financial institutions in Chhattisgarh & West Bengal
  • Cmc Ltd
    Pre-Sales Consultant
    Cmc Ltd Sep 2012 - May 2013
    Kolkata Area, India
    ☛Part of the Pre-sales Team which provides solutions and support to the Business Development team.☛Identifying and understanding the service requirements of clients from RFPs and RFQs, creating solution architecture for such clients.☛Interacting and coordinating with the product development team in order to successfully create appropriate solutions based on practical approaches for various requirements presented by both national as well as international clients.☛Responsible for developing Pricing Schedules for the proposed solutions☛Responsible for demonstrating capabilities and solutions to clients such as NSSO and Visva Bharati University☛Identifying further areas of potential business from similar kinds of services in different industries.☛Market research for prospective clients in the international market (UK and USA)using a parameter-based research matrix☛Liaisoning with existing clients to identify further prospective areas of growth in business portfolio.☛Working on managing existing client relations.
  • Direxions
    Sr. Executive - Alliance & Biz. Dev.
    Direxions Jan 2010 - Aug 2012
    Kolkata Area, India
    ☛Headed the Alliance Team of 4 executives, successfully achieving an annual target of Rs. 6 crores and 110 partners.☛Was awarded “Employee of the Quarter” for Q1, 2011 and received a token of appreciation from The Telegraph.☛Involved in strategizing the re-launch of the previously successful loyalty program, The Solitaire Club (now known as Club Solitaire) for ABP and The Telegraph.☛ Involved in creating Club Solitaire which is nominated as one of three finalists in International Loyalty Awards by Colloquy.☛Liasoning with the client and coordinating with 3 agencies in implementing the new program. ☛Pioneered Partner Alliances for a CRM Program, The Solitaire Club, for ABP and The Telegraph.Headed Signature events like Gam-a-thon (a gaming competition) and Calcutta’s first skating competition for Club Solitaire.☛Involved in planning and strategizing, liaising with partners and maintained a healthy relationship with them.☛Coordinated with client to meet the goals and targets set by them regularly apart from the KRA.☛Process training imparted to newly joined team members.
  • Dino Media Pte. Ltd.
    Business Development Manager
    Dino Media Pte. Ltd. May 2009 - Oct 2009
    Singapore
    ☛Managed a team of 8 Business Development Executives in order to achieve given targets.☛Involved in planning and strategizing, liaising with clients and maintained a healthy relationship with them.☛Successfully headed projects/campaigns/events like 'ThemediaeXpo', Singapore and 'CommuniqueAsia', Singapore.
  • Shristi Events And Promotions
    Project Supervisor
    Shristi Events And Promotions Sep 2007 - Jul 2008
    Kolkata Area, India
    ☛Supervised a team of 15 in organizing large scale events and promotions.☛Managed a large client base and involved in business development.☛Handled operations and ensured all round implementation from the start till end.
  • Dell International Services India Pvt. Ltd.
    Technical Support Expert
    Dell International Services India Pvt. Ltd. Jul 2006 - Sep 2007
    Hyderabad Area, India
    ☛Efficiently handled technical queries from customers☛Involved in troubleshooting and resolving customer issues.☛Undertaken training sessions and innovated new ideas to uplift the metrics of the team.
  • Bnke Solutions Pvt. Ltd.
    Sr. Customer Support Executive
    Bnke Solutions Pvt. Ltd. Mar 2005 - Jul 2006
    Kolkata Area, India
    ☛Handled both outbound and inbound calls from customers, undertaken training sessions about product and managing the team in the absence of team leader.

Arnab Chowdhury Skills

Business Development Team Management Market Research Marketing Strategy Management Customer Service Marketing New Business Development Loyalty Programs Relationship Marketing Direct Marketing Pre Sales Research Vendor Management Project Planning Team Leadership Strategy Loyalty Marketing Leadership Campaign Management Customer Engagement Requirements Analysis Crm Business Analysis Project Management Training Microsoft Office Account Management Customer Relationship Management Analysis Consulting Business Strategy Business Process Competitive Analysis Digital Marketing Project Portfolio Management Enterprise Account Management International Account Management Total Account Management Service Delivery Service Delivery Management Program Delivery Management

Arnab Chowdhury Education Details

Frequently Asked Questions about Arnab Chowdhury

What company does Arnab Chowdhury work for?

Arnab Chowdhury works for Kriya Nextwealth Private Limited

What is Arnab Chowdhury's role at the current company?

Arnab Chowdhury's current role is Senior Director.

What schools did Arnab Chowdhury attend?

Arnab Chowdhury attended University Of Wales, Cardiff, West Bengal University Of Technology, Calcutta Boys School.

What are some of Arnab Chowdhury's interests?

Arnab Chowdhury has interest in Social Services, Children, Economic Empowerment, Education, Environment, Arts And Culture.

What skills is Arnab Chowdhury known for?

Arnab Chowdhury has skills like Business Development, Team Management, Market Research, Marketing Strategy, Management, Customer Service, Marketing, New Business Development, Loyalty Programs, Relationship Marketing, Direct Marketing, Pre Sales.

Not the Arnab Chowdhury you were looking for?

  • Arnab Chowdhury

    Operations Lead- Influencer And Content Programming @Loco I Ex Garena I Strategy & Product Ops | Marketing | Partnerships & Growth | Esports & Community
    Kolkata
  • Arnab Chowdhury

    Full Stack Developerjavascript | Typescript | React Js | Redux | Axios | Next Js | Html 5 | Css3 | Material Ui | Ant Design | Node Js | Express | Mongodb | Rest Api
    Kolkata
  • Arnab Chowdhury

    Strategy & Product Marketing, Schneider Electric || Scmhrd '24 || Ex Mahindra & Mahindra Ltd. || Nit Silchar '18
    Mumbai

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.