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Arnab Chatterjee Email & Phone Number
Practice Head IT Service Desk
at
DTDC Express Limited
1 work email found
@dtdc.com
2 phones found area 905
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Practice Head IT Service Desk
Location
Kolkata, West Bengal, India
Company size
Who is Arnab Chatterjee? Overview
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Quick answer
Arnab Chatterjee is listed as Practice Head IT Service Desk at DTDC Express Limited, a with 4327 employees, based in Kolkata, West Bengal, India. AeroLeads shows a work email signal at dtdc.com, phone signal with area code 905, and a matched LinkedIn profile for Arnab Chatterjee.
Arnab Chatterjee previously worked as AGM IT at Dtdc Express Limited and Zonal Head IT for East at Dtdc Express Limited. Arnab Chatterjee holds Bachelor Of Engineering - Be, Industrial Engineering And Management, First from Bangalore University.
Company email context
Email format at DTDC Express Limited
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{first}@dtdc.com
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Profile bio
About Arnab Chatterjee
At DTDC Express Limited, my focus is on optimizing IT Service Desk and Incident Management, backed by ITIL certification and significant industry experience. My role encompasses driving major incident resolutions and coordinating with stakeholders, ensuring uninterrupted IT services around the clock.Mastery in data analysis and ITSM report generation allows me to provide top management with valuable insights, bolstering continuous service improvement. The commitment to elevating IT infrastructure management has marked me as a key player in enhancing our department's operational standards and efficiency.As a Zonal IT Head for East with 20+ years of experience in orchestrating seamless IT service delivery and optimizing operational efficiency. Proven track record in managing large-scale IT infrastructure, implementing ITIL best practices, and leading high-performance technical teams. Skilled in aligning IT operations with business objectives, driving continuous improvement in desired cost control manner , and ensuring high availability of critical systems. Committed to delivering exceptional user experiences and fostering a culture of innovation in IT service management.
Listed skills include Vendor Management, Team Management, Itil, Management, and 34 others.
Current workplace
Arnab Chatterjee's current company
Company context helps verify the profile and gives searchers a useful next step.
Dtdc Express Limited
9 roles
Arnab Chatterjee work experience
A career timeline built from the work history available for this profile.
Agm It
Being an ITIL certified professional with 20+ years of hands-on experience is responsible for IT Operations for Pan India IT Service Desk & entire EAST Zone IT Services. • Involved in driving Major Incidents as Incident Manager, Stakeholder coordination and Escalation Management in a 24/7 environment• Extensive knowledge in preparing key ITSM reports through Microsoft excel and power point presentation and presenting to the Top management – Weekly, Bi-Weekly, Monthly – KPI trends, SLA breaches, Root Cause Analysis etc. along with the improvement plans/steps.• Extensive hands on experience in performing Data analysis and providing inferences/improvement suggestions to the teams/management as part of CSI activities.• PAN India support on IT managed services, ,web applications, Mobility ,Network and Computer Operations. Strong understanding of IT infrastructure concepts – Applications, Servers, Networks etc.• Strong customer service approach to dealing with people at all levels, internal and external, experience in working for a Process driven service desk work environment• Team-oriented leader with people management skills and experienced in working with diverse teams including Ground & Senior level people
Zonal Head It For East
Manages the program for an IT area including system support and new projects implementation. Responsible for IT Service Level to the business. Develops staff for a dedicated team of 30 nos Young Technical Professional. Responsible for staff development through training and mentoring. Drives IT Improvement changes into the organization Manage budget and resources from IT, Business Users, Outsourced service providers, and technology partners.
Jun 2014 - Jun 2021
It Manager
Jun 2010 - May 2014
Asst.It Manager- Kolkata
Vendor Management,Network Monitoring, ERP Implementation, IT Operation, Training
Jul 2007 - Oct 2009
Jul 2004 - Jun 2007
It Executive
To Maintain the System (PC & Server) Hardware & Network Of Hindustan Times Ltd, Kolkata Division. Maintaining ISDN connection with Delhi Head Office & Ranchi, Siliguri, Guwahati and Panihati Press. Generation of .Pdf files from .ps Files using QuarkExpress & Adobe Acrobat software
Sep 2003 - Jun 2004
Resident Engineer
Assignment:Resident Engineer For Maruti Udyog Limited, Kolkata From CompaqJOB INVOLVED: To Maintain the System & Network of Maruti Regional Office East, Kolkata
Feb 2002 - Aug 2003
Internship Trainee
Jan 2001 - Jan 2002
Team & coworkers
Colleagues at DTDC Express Limited
Other employees you can reach at dtdc.com. View company contacts for 4327 employees →
MD
Mohan Das
Colleague at Dtdc Express LimitedGuwahati, Assam, India
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MJ
Muthulaxmi Jairaj
Colleague at Dtdc Express LimitedCoimbatore, Tamil Nadu, India
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KJ
Kiran Jatla
Colleague at Dtdc Express LimitedHyderabad, Telangana, India
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SR
Sidhartha Ramachandran
Colleague at Dtdc Express LimitedTirur, Kerala, India
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HV
Harsh Vardhan Choudhary
Colleague at Dtdc Express LimitedGoa, India
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SK
Shweta Kumari
Colleague at Dtdc Express LimitedIndia
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SB
Sachin Baliyan
Colleague at Dtdc Express LimitedDelhi, India
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PK
Pulak Khanikar
Colleague at Dtdc Express LimitedGuwahati, Assam, India
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AK
Abid Kazi
Colleague at Dtdc Express LimitedMumbai, Maharashtra, India
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सM
सYam Mishra
Colleague at Dtdc Express LimitedMumbai, Maharashtra, India
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Mohan Das
Colleague at Dtdc Express LimitedGuwahati, Assam, India
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MJ
Muthulaxmi Jairaj
Colleague at Dtdc Express LimitedCoimbatore, Tamil Nadu, India
View →
KJ
Kiran Jatla
Colleague at Dtdc Express LimitedHyderabad, Telangana, India
View →
SR
Sidhartha Ramachandran
Colleague at Dtdc Express LimitedTirur, Kerala, India
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HV
Harsh Vardhan Choudhary
Colleague at Dtdc Express LimitedGoa, India
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SK
Shweta Kumari
Colleague at Dtdc Express LimitedIndia
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SB
Sachin Baliyan
Colleague at Dtdc Express LimitedDelhi, India
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PK
Pulak Khanikar
Colleague at Dtdc Express LimitedGuwahati, Assam, India
View →
AK
Abid Kazi
Colleague at Dtdc Express LimitedMumbai, Maharashtra, India
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सM
सYam Mishra
Colleague at Dtdc Express LimitedMumbai, Maharashtra, India
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10 education records
Arnab Chatterjee education
Bachelor Of Engineering - Be, Industrial Engineering And Management, First
10+2 Hs From Wbbse, Science
Krishnagar Collegiate School
Post Graduate Diploma In Business Management, Business Administration And Management, Sales And Marketing, A
Nis Sparta
Mcp
Microsoft
G Suite, Certification Id - Rdc4J2
Google Cloud
Fortinate Network Security Associate (Certificate No-Fqymkvus8Z), Computer And Information Systems Security/Information Assurance, A
Fortinate Nse Institute
Itil V3 Foundation, Itil V3 Foundation
Manage Engine Certified Product Associate, Service Desk Plus Cloud, First , Certification Id- Mecp00028301
Manage Engine
Post Graduate Diploma In Itsm, Information Technology
FAQ
Frequently asked questions about Arnab Chatterjee
Quick answers generated from the profile data available on this page.
What company does Arnab Chatterjee work for?
Arnab Chatterjee works for DTDC Express Limited.
What is Arnab Chatterjee's role at DTDC Express Limited?
Arnab Chatterjee is listed as Practice Head IT Service Desk at DTDC Express Limited.
What is Arnab Chatterjee's email address?
AeroLeads has found 1 work email signal at @dtdc.com for Arnab Chatterjee at DTDC Express Limited.
What is Arnab Chatterjee's phone number?
AeroLeads has found 2 phone signal(s) with area code 905 for Arnab Chatterjee at DTDC Express Limited.
Where is Arnab Chatterjee based?
Arnab Chatterjee is based in Kolkata, West Bengal, India while working with DTDC Express Limited.
What companies has Arnab Chatterjee worked for?
Arnab Chatterjee has worked for Dtdc Express Limited, Dtdc Courier & Cargo Ltd., Ht Media Ltd(Formarly Known As Hindustan Times), Maruti Suzuki India Limited, and Paharpur Cooling Towers.
Who are Arnab Chatterjee's colleagues at DTDC Express Limited?
Arnab Chatterjee's colleagues at DTDC Express Limited include Mohan Das, Muthulaxmi Jairaj, Kiran Jatla, Sidhartha Ramachandran, and Harsh Vardhan Choudhary.
How can I contact Arnab Chatterjee?
You can use AeroLeads to view verified contact signals for Arnab Chatterjee at DTDC Express Limited, including work email, phone, and LinkedIn data when available.
What schools did Arnab Chatterjee attend?
Arnab Chatterjee holds Bachelor Of Engineering - Be, Industrial Engineering And Management, First from Bangalore University.
What skills is Arnab Chatterjee known for?
Arnab Chatterjee is listed with skills including Vendor Management, Team Management, Itil, Management, Networking, Outsourcing, Team Building, and Ccna.
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