Arnab Bose Email & Phone Number

Pune, Maharashtra, India

Bengaluru, Karnataka, India

Resolved escalated HR concerns received from employees, senior-level leadership, and internal business partners while maintaining SLA, which included employee lifecycle, benefits, payroll, taxation, bonus, time card adjustment, leave policies, updating personal records, immigration, employee relations, onboarding, exit, etc. Assisted team managers in the process development by identifying gaps and continuously deep diving to find new ways to improve the employee experience and speed of resolution, creation, documentation, and management of HR functions and procedures.

Bengaluru, Karnataka, India

Managed and supervised day-to-day operations of a team of 50 - 70 HR assistants.Conducted performance reviews through 1:1s (based on KPIs and other quality metrics) on a regular basis and provided necessary coaching by providing real-time feedback.Collaborated and worked with the internal teams closely, such as Timekeeping team, Work Force Management, Quality team, HRBPs, etc.Build and analyzed MIS reports and flagged any noticeable trends and work on mitigating risks. Interviewed candidates suitable for the role of HR assistant, using application tracking system.

Kolkata, West Bengal, India

Responsible for resolving queries for Amazon Employees(US) related to policies and programs such as medical leave benefits, attendance, leave with pay, etc., on a case by case basis, ensuring all tasks and decisions are rendered within SLA.

Kolkata, West Bengal, India

Head of HR team for 3 sales offices: Developed and implemented HR Operations strategies and programs that aligned with the organization's business objectives, culture, and values, consisting of employment lifecycle, training, payroll, employee relations, employee engagement, benefits administration, rewards and recognition, performance management, conflict resolution, and disciplinary actions.Managed and oversaw the HR Operations team. Ensured that policies and procedures are consistent with best practices and industry standards.Led campus recruitment drives in colleges outside Kolkata, WB for talent acquisition.Developed policies for employee engagement resulting in better employee satisfaction and lower turnover rates.Managed budget allocation across teams and projects.

Kolkata, West Bengal, India

Developed accurate and comprehensive job descriptions that clearly outlined the duties, responsibilities, and requirements for each position in coordination with hiring managers.Identified and sourcing candidates through various channels such as job boards, social media, and professional networks, compliant with all applicable laws and regulations.Reviewed resumes, conducted phone screens, interviewed candidates to assess their qualifications and fit for the role, and verified candidate information.

Kolkata, West Bengal, India

Converted 20% cold calls. Received an early promotion for exceeding sales targets by ~50% to the tune of USD 3000 per month; awarded 'The Best Employee Award' for 2011.

Executive Post Graduation Program (Mba - Hrm), Human Resources Management And Services

Bachelor'S Degree, Mathematics

Education record