Arnaldo Scachetti, Ace Email & Phone Number

Los Angeles International Airport - Lax

Global Aviation is one of the leading aviation security companies in the United States. The General Manager has the overall responsibility for station operations and will ensure that all functions are performed in a consistant manner with agreed procedures and protocol and in accordance with client standards.

Los Angeles California

Direct contracted aviation security services across several Airports in the western region. Ensure operations in every location are compliant with Federal, State, Local, Airport Authority, Client, and Company regulations. Analyze and review financial and operational results to ensure each Airport is maintaining budget, while performing to individual client’s agreed standards. Conduct cost analysis and pricing for new business. Develop new business opportunities to increase Company revenue in the western region. Maintain current client relationships while forming new ones. Identify deficiencies and work closely with Administration, Training, Human Resources, and Finance Departments to effectively institute positive changes across the region. Liaise with Training Department to conduct customer service and leadership trainings to mentor, coach, and train staff in order to strengthen middle management; readying them to attain higher positions locally or throughout the region. Investigate incidents, conduct after action reviews, and direct corrective measures be put in place to prevent future occurrences. See less

Los Angeles International Airport - Lax

Responsible for overall safety and training of the Delta Airlines account at Los Angeles International Airport LAX for Cabin Service Cleaning department. Ensure employees are following proper safety guidelines and procedures while conducting daily job functions. Conduct new hire training and recurrent training to make sure employees understand the importance of working safe. Attend weekly safety meetings with Delta management to discuss any issues or concerns relating to safety in the workplace. Create training material and memos as needed and to engage with employees and management in the operation. Also attend G2 monthly safety meetings to discuss workplace injuries and actions taken to correct any safety concerns.

Based Out Of Lax

West regional Manager managing 10 states in the west, based out of Los Angeles International Airport for gate safe - overseeing daily sensitive security related operations at various locations including cargo, and servicing large international companies such as Emirates, British Airways, Swiss Air, Copa, Taca, Hawaiian Airlines, Delta, American Airlines and more. Gate Safe oversees safety operations for Gate Group as well as other catering facilities that cater to airlines and cargo facilities, also responsible for P&L for the west region.

Los Angeles International Airport - Lax

Lax - Los Angeles International Airport

Airport Service Manager/ LAX- Terminal Manager Passenger Service, 2008-2012Directed and coordinated department activities through subordinate supervisors. Reviewed and analyzed reports, records, and directives and conferred with supervisors to obtain data required for planning department activities, such as new commitments, status of work progress and problems encountered. Assigned and delegated responsibility for specified work or functional activities and disseminate policy to supervisors. Gave work directions, resolved problems and set deadlines to ensure timely completion of work. Coordinated activities of department with related activities of other departments to ensure efficiency. Monitored and analyzed costs and prepare budgets. Prepared reports and records on department activities for upper management. Evaluated current procedures and practices for accomplishing department objectives to develop and implement improved procedures and practices. Initiated or authorized employeehire, promotion, discharge or transfer.• Managed team of 600 associates.• Created customer service enhancements resulting in Customer Cup Awards from LAX in 2007 and 2009.• Executed $20M improvement project of customer check-in area, on time, under budget.• Designed and executed check-in areas for premium customers.

Greater Los Angeles Area

Responsible for managing overall day to day operations, including line, bagroom and cabin service. Monitored performance, document (TWU) employee attendance and performance discussions, scheduling, training compliance and safety compliance. Conducted investigations and followed up with corrective action, when necessary. Administered company policies and procedures. Working knowledge of TWU contract and responsibilities.• Managed team of 300 associates.• Instrumental in rolling out Gatorade Hydration Vehicle for ramp employees, improving efficiency, safety and employee morale.• Created new rules/guidelines for employee bus drivers by working closely with “Partnership for Safety” committee.

Greater Los Angeles Area

Provide technical expertise both ATO/Gates and overall customer service. Coordinate with Ramp Service/Cockpit/Flight Service to make sure we provide the best service for our customers. Provided assistance in FIS at DFW for International arrivals and departures with connecting information, rebooking and also provided translations in Portuguese and Spanish.

Dallas/Fort Worth Area

Lead Agent DFW – Dallas Intl. Airport, 1990 - 1993Lead Agent SMF – Sacramento, CA, 1987 - 1990Passenger Service Agent – DFW Airport, 1982 - 1987Fleet Service Clerk – LAX/DFW, 1979 - 1982