Arnaud Blavier is President of EIA France and a Paul Ekman International (PEI) approved trainer. With a background in aviation, management, and behavioural analysis, Arnaud experience and practical application of his skills, has made him one of the leading specialists in reading emotions and evaluating truth, credibility, and deception.Arnaud has 20 years experience in top management positions working with teams of over 1000 people. He also held high-ranking positions within the aviation field for European and American organizations. He holds a certificate in Aircraft Accident Investigation from IATA (International Air Transport Association), a qualification in Predictive Profiling, and also works in close collaboration with the Belgian Police.As a Professional Trainer, Coach and Public Speaker he continues to deliver workshops, training and keynote presentations to a wide range of professionals around the world. He works with CEOs, HR, business and security managers from airports, government agencies and commercial industries.

Paul Ekman approved training provider for Belgium and Luxembourg, Detego Group provides :- Training- Consultancy- CoachingServices based on verbal and non-verbal communication.The organisation aims to provide you with :- Concrete methods and tools, scientificaly validated and easily applicable within all activity sectors, combined with- Solid backgroup and live expertise

1/ People and Organization Development Training :- Process Communication Management (PCM)- Leadership- CommunicationCoaching :- Certified coach in PCM 2/ Aviation and Ground Handling :Training :- Weight & Balance (Initial & Recurrent – Pax & Cargo – Narrow & Wide Body)- Airside Safety (in accordance with the IATA recommendations)- De/Anti-Icing (Theoretical & Practical) Consultancy :The objective is to offer the required support in all Ramp Handling aspects such as:- Review of processes and procedures- Set-up of processes, procedures and manuals- Set-up of trainings (including management of the training process)- Review of SGHA Experience :Various missions performed for or on the behalf of : - W.A.N. (Wallonie Aerotraining Network – Centre de competences)- B.S.C.A. (Brussels South Charleroi Airport)- Bruxelles Formation (Aviapartner)- AWEX (Agence Wallonne à l’Exportation)- Arcelor Ringmill

Member of the Management Team, the Operations Director is responsible for the long and mid term planning, co-ordination and organisation of overall TNT operational activities at Liège Airport (single TNT European Air Hub) : more than 1000 workers, with a 24/7 coverage.The main areas of responsibilities :- Hub (sort centre) Operations- Ramp (aircraft) Operations- Customs paperwork production- Service Quality Assurance- Hub Control Center- Operations Support . Change Management (using the Lean methodology) . Process Improvement . Operations Training