Arnaud Chabirand Email and Phone Number

Team Leader on Large Accounts (Staff: 3) – 260 Kt / yearManagement of portfolios on Large Accounts. Weekly needs analysis, launching in production, production follow-up, planning of material call-off and stock analysis. Creation and follow-up of KPI for customers’ presentation. Preparation and involvement to logistics quarterly meeting with customers’ corporate and plant staff.Customer Relation Department (Staff: 15) – Export Department (Staff: 6) – 210 Kt / yearCountries: Algeria, Morocco, Tunisia, Turkey, Saudi Arabia, Dominican Republic, Trinidad and Tobago, Porto Rico, Brazil. Analysis, booking and production follow-up, organization of international transport, call-off and booking of vessels, handling of letter of credit (analysis of the letter of credit, draft issue, modification demand, documentary bundles in accordance with LC), customers front office, banks, API mills and ArcelorMittal Logistics.Cross-functional project: Development, deployment and training on CDDQ (Central Due Date Quoting) on SAP: writing of scenarios for orders registering and modification, involvement in test phases with IT, BPS and Central Demand Planning, elaboration of training documentation, training of Customer Service in France, Italy and Spain.

Export Assistant for South America, Africa:-Following production (from mill in East Europe / China)-Organizing international transportation -Issuing international document (Invoice, Packing List, Mill Test Certificate,...) -Weekly reporting to the customer -Following Letter Of Credit and issuance of documentation in accordance

Customs analysis