Leveraging a deep understanding of the industry landscape, I am responsible for sales in ERCIS region, cultivating key partnerships, and delivering innovative solutions to enhance border security for governments.I collaborate closely with cross-functional teams, including product development, marketing, and customer support, to ensure alignment with market demands and deliver integrated solutions that meet client needs.

IVY is an innovative SaaS platform for the new world of work designed to facilitate the communication between companies and HR outsourcing providers worldwide.- Establishing organizational structures & scale-proof processes - Build and lead cross-functional, high-performing teams (Sales, Product & Customer Success)- Create the product vision including values, mission and maintain product suite which adds value for users and customers- Develop, drive and execute the marketing & product communication strategy- Fundraising and attended various startup and business events all over the world

I was responsible for 60+ Business units, managing 8 regional directors and 500 team members.-Contribute to strategic planning and business reporting in accordance with Company processes.-Ensure the effective management of the region in compliance with Standard Operations Procedures while maximizing productivity and efficiency in the region.-Develop, manage and monitor the operations’ budget ensuring best value in all expenditure.-Ensure compliance with client contractual agreements.-Ensure the quality of customer service.-Support the development of other regions through advice and mentoring.-Ensure the effective implementation of central company initiatives.

I was responsible for 20+ Business units, managing 5 regional directors and 200 team members.-Design and execute recruitment strategy to enhance human capital-Enforce government policies in Visa Application Center through staff training and assessment-Developed regional sales strategies and team incentives-Manage P&L-Enforce company policies (Finance, HR, Legal, Security, IT)-Ensure operational compliance

I was responsible for 6 business units, managing 6 center managers and 250 team members.-Setting objectives and support center directors in the management of their action plans.-Management of all the sites and teams to improve performance in all areas and enhance accountability.-Acquisition of new customers and deployment of their implementation in the centers.-Cooperation with the central support service for the study and / or the establishment of cross-functional projects to improve the overall organization.

I was responsible for business units in different parts of the world-Managing the company in all its aspects: operation, administration, finance, development.-Defining and implementing the strategy of the company in accordance with management in France.-Planning and developing the human and technical resources necessary to achieve the objectives.-Overseeing budgets, ensuring reporting to headquarters.-Animating, uniting, and motivating teams.July 2012 – April 2013: Shanghai (Team: 50 – 85 persons)-Leading the opening of the branch.-Premises search and rental contract negotiation, decoration work supervision. -Recruitment and training of the team.-Maintain close relationship with the clients.-Managing relationship with the local Chinese partner. -Developing client portfolio.-Acquisition of “Great Place to Work” certification.May 2011 – July 2012: Cairo (Team: 15 – 20 persons)-Management in social crisis situation.-Acquisition of new client. -Preparing the GA and Board of Directors-Acquisition of ISO27001 certification for the centre of Cairo.December 2010 – May 2011: Jakarta (Team: 10 – 15 persons)-Training of the team.-Management of the operations.-Management of clients relationship

-Establishment of centre.-Business acquisition through bidding for government contracts (visa outsourcing)-Contract negotiations. -Missions abroad to support centers' operations.

-Manage and ensure the following of the main customers. -Develop strong confidence and reactivity in customer relation-Commercial and administrative reporting

-Business analysis and development.-Looking after weaknesses and reorganizing management system of the company (realizing and -implementing new tools and processes): HR, Marketing, Logistics, Operational management, Quality control, and customers’ satisfaction.