- Specialized in the following standards: IFS, BRC, Organic Agriculture, ISO 9001, ISO 14001, ISO 45001, ISO 50001, ISO 22000, FSSC 22000, HVE, and Gluten-Free.- Conducted detailed assessments and created quotations tailored to client needs.- Analyzed client requirements to calculate necessary audit days, ensuring accurate scheduling and resource allocation.- Assisted the product manager with the implementation of FSSC version 6, enhancing compliance and quality control standards.- Participated in task forces to strengthen specific certification standards, contributing to the development of best practices within the industry.

Inside Sales and Sales AdministratorMissions:- Conducted sales prospecting to identify and engage new clients.- Managed client follow-ups and maintained ongoing customer relationships.- Finalized orders, leading clients through the signing and confirmation stages.- Validated and coordinated order shipments to ensure timely delivery.- Oversaw order tracking to provide clients with accurate updates.- Managed after-sales service and handled marketplace support.

Sales Administration Officer and Sales AssistantMissions:- Oversaw client order control to ensure accuracy and completeness.- Managed order validation, shipment coordination, and invoicing processes.- Tracked logistics to ensure smooth delivery and operational efficiency.- Compiled and analyzed key performance indicators (KPIs) to support business insights.- Provided sales support to the commercial team.

In charge of the development of the European market (Germany, France, UK, Finland, Italy, ...) and the follow-up of orders for import and export between China and Europe.

Performed accounting data entry and bookkeeping.Conducted balance sheet analysis to support financial reporting.