Arnaud K. Email & Phone Number

Greater Denver Area

Lakewood, CO

Boulder

• Provided general assistance for CISL computer systems hardware/software
• Performed the deployment of Microsoft Windows and Macintosh Software packages and OS
• Created and maintained on-line documentation of the CISL computing environment, for distributing information to the users of the system and systems administrators

Englewood, CO

• As an Intern Test Engineer the essential duties consisted of:
• Setting up test environment and install new builds,
• Running and peer review test cases,
• And report any bugs that were discovered while running test cases to ensure deliverable are met.One of my other main task was to update, design automated test scripts using eggplant Automated Tools. I was assigned to.

LONE TREE, CO

• The essential duties as a Product Advisor were to:
• Perform phones activation, teach personal training classes and workshops on different Microsoft software and services,
• Flawlessly execute the sales and service strategies of the Microsoft Retail Organization,
• Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers,
• And engage, educate, excite, empower both customers and team members alike.

Denver, CO

• The essential duties as a Computer Lab Technician consisted of:
• Troubleshooting printers, helping students with different types of software issues, and maintaining the lab equipment,
• Monitoring campus computer labs and assisting with basic computer issues,
• Maintaining printers: replacement of toners, paper jams,
• Installing hard drives, CD drives, Memory, power supply unit, video graphic card on PC systems
• Providing adequate Customer Service and providing basic troubleshooting.