Based in Lausanne, Switzerland | Fluent in French, English, ItalianSupply Chain & Customer Operations leader with >14 years of international experience including 5 years of team management and a lean 6-sigma Green Belt in multinational businesses.360° understanding of supply chain and its impact on business built through multiple roles in supply & demand planning (S&OP), inventory management, warehousing & distribution, customer operations and project management.My key competencies:■ SUPPLY CHAIN PLANNING / S&OPIn the first 10 years of my career, I have managed supply and demand forecasting / S&OP cycles at multiple levels: local, regional, and for specific product categories. At a EMEA level, I have led a monthly S&OP cycle with market demand planners, defended my forecast in front of our global teams and manufacturing sites. My primary objectives were forecast accuracy (MAPE), and inventory targets (value, DOC).■ WAREHOUSING & DISTRIBUTIONAs Supply Chain Manager, I have taken part in tender negotiations with forwarding agents in order to achieve cost optimization and meet my budget target. I have also managed daily operations with our 3PL partner, including the integration of a new ERP (SAP) and introduction of new custom-packaging activities. ■ PROJECT MANAGEMENT / PROCESS IMPROVEMENTFor 2 years, I have driven a Europe consignment inventory management project to harmonize all processes across countries, evaluating market readiness, tracking progress, drafting SOP's. I was also involved as process owner in digitalization projects such as RFID scanners and a product-customization platform.■ CUSTOMER OPERATIONSDuring 3 years, I have managed the team in charge of our Middle East and North Africa customers, handling end-to-end order management, dealing with constantly evolving shipping regulations, unstable demand patterns and supply constraints. I have led the implementation of a global supply policy for our external distributors and participated in the SalesForce CRM integration.■ PEOPLE MANAGEMENTI have led teams for >5 years with up to 8 direct reports. I have recruited new talents as well as addressed team or people challenges, worked on their development and successfully managed to have some of my team members promoted.↳ Don't hesitate to contact me at atranquart@gmail.comSupply Chain ◈ Planning ◈ Project Management ◈ Warehousing ◈ Distribution ◈ Customer Operations ◈ SAP ◈ IBP ◈ Tableau ◈ Excel ◈ Analytics ◈ Forecasting ◈ People Management
Listed skills include Sap, Supply Chain, English, French, and 15 others.
