Arnaud Gleize 🪐 Email & Phone Number

Lyon, Auvergne-Rhône-Alpes, France

Paris & Montpellier

• 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻: Regate is an accounting automation software solution designed to centralise all of a company's financial management on a single platform. Designed as a true financial cockpit, the platform integrates natively.
• Member of the CSM Enterprise team of six people.
• Customer success department, consisting of two teams: CSM Enterprises (6) and CSM Certified accountants (6)𝗣𝗼𝗿𝘁𝗳𝗼𝗹𝗶𝗼:
• Consisting of around fifty national B2B customers, including their subsidiaries
• Including around ten key accounts.
• 40% of customers (1 to 30 employees), 50% of customers (30 to 200 employees), 10% of customers (over 200 employees).𝗠𝗶𝘀𝘀𝗶𝗼𝗻𝘀:

Montpellier, Occitanie, France

• 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻: HRIS Solution in SaaS mode with an innovative approach, PeopleSpheres allows interconnecting the best HR tools in the market (leave and absence management, recruitment, payroll, skills, etc.) via APIs. It is.
• Member of the two-person CSM team.
• Customer success department, led by Director of Customer Success, Christophe Masson.𝗣𝗼𝗿𝘁𝗳𝗼𝗹𝗶𝗼:
• Comprising around fifty national B2B clients and their subsidiaries abroad.
• Including several Key Accounts such as Première Urgence Internationale, Greenpeace, Dutscher, Rothelec, KFC, Diota (acquired by Dassault Systèmes), Decathlon (The Reunion Island).
• 20% of clients (1 to 100 employees), 60% of clients (100 to 250 employees), 20% of clients (over 250 employees).𝗠𝗶𝘀𝘀𝗶𝗼𝗻𝘀:

Montpellier, Occitanie, France

• 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻: Appvizer is the number one website in Europe dedicated to software for businesses.It's a professional media, directory, and software comparison platform that enables software publishers to increase their.
• Member of the three-person CSM team.
• Customer success department, led by Head of CSM, Julie Dupont-Chaplain.𝗣𝗼𝗿𝘁𝗳𝗼𝗹𝗶𝗼:
• Comprising a little over 80 national and European software editors.
• As well as some very promising start-ups at the time, such as Fygr, Harvestr, Workmotion and others.𝗠𝗶𝘀𝘀𝗶𝗼𝗻𝘀:
• Ensure quality integration and customer experience to boost Appvizer adoption.

Lattes, Languedoc-Roussillon, France

• 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲: Ecostaff offers a range of services tailored to meet the needs of legal professionals: lawyers, notaries, and commissioners of justice. Ecostaff's technologies and customized services are designed to.
• Head of Customer Success for the CSM department, consisting of four members (including me).
• Supervised by the Director of Operations Paul-Emile Abdelnour.𝗣𝗼𝗿𝘁𝗳𝗼𝗹𝗶𝗼:
• Co-management with the team of a portfolio comprising 700 French B2B clients.𝗠𝗶𝘀𝘀𝗶𝗼𝗻𝘀:
• Structure the customer success department, including selecting, configuring, and deploying the project management tool, Monday.
• Structure the telephone reception service (define internal processes: setup, billing, production).

Montréal, Canada

Lattes, Languedoc-Roussillon, France

34970 Lattes, France

• 𝗥𝗼𝗹𝗲:
• Member of a team of three sedentary sales representatives.
• Team structure: One field sales representative and one sedentary sales representative for each region.𝗠𝗶𝘀𝘀𝗶𝗼𝗻𝘀:
• Manage, develop, and maintain a client portfolio in the south of France.
• Daily monitoring and reporting of activities.
• Provide field sales support (lead generation, contract renewals, etc.).

34170 Castelnau-le-Lez, France

• 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲: SME enterprise located in the Occitanie region, specializing in providing, installing, and maintaining computer systems for businesses and retail outlets. B2B customers only.𝗠𝗶𝘀𝘀𝗶𝗼𝗻𝘀:
• Development of the client portfolio.
• Teleprospecting.
• Research for new suppliers.
• Customer relationship management.
• After-sales service management.

Master 1 Management Du Développement Commercial Et Entrepreneuriat

Bachelor Marketing Communication, Marketing, Marketing Management, General

Brevet De Technicien Supérieur - Management Des Unités Commerciales