Arnaud Soetermans Email & Phone Number

Liège, WAL, BE

👷Working on a real estate project associated with several friends (from former medical house to a co-living place for 8 young workers)👨‍🎓Training "electrical wiring technician"👨‍💻 Collaborating with some friends on side-projects (BI & AI services, Design Thinking for startup on nutrition & sport sector)

Liège (Wandre), Liège, BE

• Tools: Microsoft Power BI, Power Automate, Azure, Excel, internal business tools
• Languages: DAX, M code, VBA, SQL
• Departments: Purchase, Logistics, Pricing, Marketing, Finance/Controlling, Customer Care
• Responsibilities:- defining and managing data needs & prep with data engineers in charge of monitoring and importing tables from business application server to datawarehouse (technical & business analysis, briefing.

Liège (Wandre), Liège, BE

Louvain-la-Neuve, Walloon Region, BE

- Defining the roadmap and transforming new ideas into specifications- Developing new partnerships in order to enter new local and international markets - Improving current UX & UI of desktop and mobile applications - Coordination of 2 dev teams to reach targets and strategic objectives as well as collaborating with other support teams (Customer Care.

Liège, Province De Liège, BE

- Identification and implementation of immediate actions and structural and transversal improvements to ensure satisfaction and avoid attrition of B2C and B2B customers- Monitoring of outcomes and financial performance of actions and ongoing projects

Levallois-Perret, Cedex, FR

• Qlik Sense DataViz and BI Data project manager- Workshop for defining data tools needs (Business Intelligence)- Requirements and business analysis for Finance, RH, Commercial, Marketing departments- Current systems and.

- Managing workshop for establishing brand name and identity- Screening market for benchmarking- Defining the global concept and strategy- Defining business proposals for B2C and B2B market- Developing USP to stand out of the crowd- Following up graphic proposals- Setting up IT needs: name domains, mailboxes, website, and ERP

Amsterdam, North Holland, NL

• Marketing- From an idea to the market launch: research and implementation of innovative and cutting-edge solutions (brainstorming, business plan, cost-benefit analysis, pilot test, marketing strategy, campaigns, sales.
• Business Intelligence / Business analyst- From raw data to valued data for customers: statistical analyses for highlighting Key Performance Indicators from many departments’ databases into one unique commercial review.
• Digital project management- Local and international implementation of digital initiatives (new mobility car sharing solutions, telematics gamification service,...)- New features testing for mobile app (Android and iOS.
• e-business- CRM (Salesforce) & Marketing Automation (Pardot) manager: data management, reporting, new features implementation, marketing scenarios, etc.- Managing customers online quotations service and reporting.
• Automation- Collaborating with other departments (Sales, Commercial, Operational, Finance...) to automate tasks and processes- Managing and developing both internal and external tools based on VB, SQL and HTML in.

Amsterdam, North Holland, NL

• Responsibilities and objectives- Developing and implementing the marketing strategy at the level of products and e-business solutions.- Creating added-value services in order to generate the best return on investment..
• Developing and implementing innovative mobility solutions together with international partners
• CRM (Salesforce) & Marketing Automation (Pardot) manager: data management, reporting, new features implementation, etc.
• Managing customers online quotations service and reporting tools
• Enhancing mobile application and implementing new features on end-users feedbacks
• Developing reporting tools for management team in order to analyze and follow up key trends

Amsterdam, North Holland, NL

Accounts management- managing renewal and new leasing contracts with drivers' Key Accounts- managing and automating In/Out process (drivers change)- day-to-day contact with customers and drivers- managing tailored customers’ reportings and analysesProjects- innovative projects management such as carsharing solution- member of social media project- creation.

Amsterdam, North Holland, NL

- Clients and consultants database creation from scratch,- Client prospection towards End-Users and large consulting companies,- Improving and optimizing sales tools and processes,- Helped on implementation blueprint for social corporate visibility

Liège, Be

Coordination, promotion and presentation.- Creation of communication tools to promote the organization and events- Organization of fortnightly conferences around a specific theme with well-known speakers- Elaboration of annual program with schedules and taskThe "Café Numérique" is a non-profit association which organizes technology meetings in many places.

- Developing new markets, prospection- Establishing good business relationships with new and existing clients worldwide- Clients adviser on the solutions provided

I was in charge of keeping the images database updated, of checking and correcting designers’ works and of analyzing the competition on clients’ market. I also had to lead a survey in Brussels, Antwerpen and Liège, and to take part in brainstorming sessions at the start of a new project. I was meanwhile carrying out research into my final project: «.

Liège, Belgium, BE

I was supporting the communication and marketing team during their daily duties such as briefing salesforce, analyzing competition resultats, organizing the monthly company meeting.

Mbi (Master Of Business Informatics) / Master Miage, Specialisation In It And Innovation

Le Programmeur D'Applications Visual Basic (Vb) & Visual Basic For Application (Vba), Computer Programming

Bachelor Of Arts (B.A.), Marketing & Business

Marketing

Languages And Mathematics