Arnavaz Udwadia Email & Phone Number

-Sending out offer letters and new hire packages to full time, contract and casual candidates. -Conducting security screenings and reference checks-Setting up consultant and client contracts in recruitment tool Bullhorn and accounting tool Costanza-Meeting with consultants -Verification of Employment letters-Assisting with consultant payroll inquiries -Checking Expense claims of consultants and approving them-Uploading documents in Costanza and keeping the consultants file up to-date-Assisting with time entry inquiries and password resets for Flextrack-Liaising with client managers and administrators-Liaising with internal Procom Accounting, I.T., Recruiters and Account Managers

Kingston, Ontario

* Delivered exceptional customer service in pro-active, professional and friendly manner * Gathered information, resolved inquiries and logged customer calls * Demonstrated commitment of client resolution at first point of contact by taking ownership and accountability of client problems * Completed, processed & maintained applicable paperwork and records * Received, prepared, sorted source documents & interpreted data to be entered in a specified format * Contacted preparers of source documents to resolve questions, inconsistencies or missing data * Entered alphabetic & numeric information using various computer systems * Reviewed & made necessary corrections to information entered * Compiled, sorted and verified accuracy of data to be entered * Contributed to a team effort and accomplished related results as required * Generated reports & responded to inquiries regarding entered data as requested * Maintained confidential information * Built and maintained long term client relationships * Handled dissatisfied customers in a courteous and professional manner * Researched and resolved all processing and customer service enquiries

Education record

Canadian Securities Course (Csc), Finance

Bachelors Of Commerce, Finance

Bachelor Of Commerce (B.Com.), Accounting And Finance

Activities and Societies: Sports i.e. Hockey & Athletics