Arne Gething Email & Phone Number

Brisbane, Queensland, Australia

At Avec, our mission is simple: "Get sh#!t done, better." We provide a value-driven alternative to traditional technology consulting, blending capacity and capability with our superpower—delivery. Our experienced consultants bring expertise, accountability, and an unwavering commitment to delivery to make life easier for our clients through Automation.

Brisbane, Queensland, Australia

Avec provides a refreshing, no-nonsense, human approach to IT project delivery. It’s precise, simple and smart. We reduce delivery complexity, utilise tools, integrate resource capacity, take on risk and leverage partner capability of our global group, Talent. Our clients’ needs are unique, requiring a perspective which focuses on their individual issues.

Mediterranean, Accross The Atlantic To The Caribbean

At the end of 2018, my family and I sold our worldly possessions and flew to the Greece Isles where we moved onto our floating home. We explored the wonders of the Mediterranean Sea, crossed the Atlantic Ocean, and followed the trade winds through the Caribbean Islands. We encountered huge storms, sipped cocktails on idyllic beaches, and home-schooled our.

Australia

Established a project framework, methodology and team to deliver a program of Business and IT projects constrained by a number of immovable deadlines, and driven by the need to radically overhaul business applications, processes and infrastructure to support changing business needs.

Australia

Cape Town Area, South Africa

• Managing a cross functional team (external consultants, design teams, internal specialists and stakeholders) to define the strategy and approach for digital transformation, and omni-channel customer experience. The.
• Prototyping of the future single digital landing page and digital experience (including service principles, design drivers, user journeys, wireframes and prototype) in order to solve for a fragmented and confusing.
• Defining the intelligent financial plan – the single most important piece of scope in the overall transformation program and the cornerstone of Old Mutual’s customer engagement strategy
• Setting up / mobilising a tactical (near term) customer experience roadmap in order to incrementally enhance the customer experience while the transformation was effected
• Management of a team of business and IT architects in the definition of the future state contact centre architectures (and omni), Current state analysis of 60+ contact centres.
• Working with the Transformation team to integrate Agile into the omni-channel project methodology (Waterfall + Agile)

Cape Town Area, South Africa

• Managing a portfolio of projects across Old Mutual Emerging Markets. This included establishing a portfolio pipeline for the prioritization and selection of projects for implementation, and end to end accountability.
• Projects included Mobile, APN, WAN and LAN upgrades and implementations, Office 365, Active Directory, Storage, Data Centres, cabling, DR, Business Continuity, addressing Audit items, Video Conferencing, Lean process.
• Achieving run rate savings of $4m on an annual budget of approx. $14m while uplifting service and technology

Cape Town Area, South Africa

• Outsource, insourcing and transformation of a number of IT services, platforms and core technologies
• In-source the IT service operation from a then current incumbent. This included people, process (ITIL framework) and technology from project inception throughout the SDLC, and included integration of select ITIL.
• Managed the outsource of the international voice and data networks and connection points across South Africa, UK, Europe, Mexico and Columbia in a single prime contractor model.
• Managed a group synergy initiative between Old Mutual South Africa, Nedbank and Mutual & Federal (Old Mutual group) for the outsourcing of the South African IT Infrastructure Voice and Data Network Services.

Multiple

Travelling in Egypt, Australia, New Zealand, Hawaii, North America and Mexico

London, United Kingdom

As part of an ODS expansion program the company acquired a rival European based company. The challenge on the technical project was to integrate/migrate the services, processes and systems into a single, stable, cost effective environment with minimum disruption to the existing business. The migration of IT services included Web Portals, Active Directory.

London, United Kingdom

As the IT Manager I was responsible for 10 sites in the UK, some of these were businesses/sites acquired, thus needing integration into the company network and infrastructure. Others were “shell sites” needing full infrastructure setups. Responsibilities included IT infrastructure design and implementation. Proven track record managing and delivering.

London, United Kingdom

As the IT Manager I was responsible for 10 sites in the UK, some of these were businesses/sites acquired, thus needing integration into the company network and infrastructure. Others were “shell sites” needing full infrastructure setups. Responsibilities included IT infrastructure design and implementation, as well as resource amd project management.

London

Technical Management of the CWC helpdesk taking approximately 30,000 calls a month. I was responsible for the technical infrastructure of the desk, together with the technical support supplied to CWC. This included management of the 55 Helpdesk analysts with special emphasis placed on the 6 specialist analysts and the management of a number of projects.

Engineer’S Degree, Electrical And Electronics Engineering

High School