Arnel Penus

Arnel Penus Email and Phone Number

Team Lead, Desktop Support Engineer at New A Plus assigned Wyeth Philippines @
Arnel Penus's Location
Metro Manila, National Capital Region, Philippines, Philippines
Arnel Penus's Contact Details

Arnel Penus personal email

Arnel Penus phone numbers

About Arnel Penus

Technical Support Engineer at Wyeth Philippines, Canlubang Plant16 years experience in IT Desktop Support and Office Executive Assistant at the Department of Finance, 5 years as a Computer Maintenance Technologist then promoted to Administrative Services Officer / IT Supervisor, 6 years as Executive Assistant to Finance Minister2 years as production and warehouse supervisor, handle 30 personnel for production and 3 personnel for warehouse 1 year digitizer

Arnel Penus's Current Company Details
Wyeth/Pfizer

Wyeth/Pfizer

Team Lead, Desktop Support Engineer at New A Plus assigned Wyeth Philippines
Arnel Penus Work Experience Details
  • Wyeth/Pfizer
    Desktop Support Engineer
    Wyeth/Pfizer Mar 2012 - Present
    Canlubang Plant
    • Duties and Responsibilities:Responsible on day to day backup on Network storage area, Quantum Tape library and AS400Co-ordination for problem resolution with IT Infrastructure and Application Support teams and maintain user profiles• IT SupportProvide root cause analysis on in every critical issue that will encounter in IT Infrastructure.Qualification and documentation of Standard Servers (HP DL380 G6, DL380 G7 & DL380 G8) according to Global Standard of WyethDocumentation and Validation of CGMP systemLog and escalate tickets in HP Service Center 6.2 for (low, medium and high) priority issue. Responsible on day to day desktop/laptop support for end usersExecutes cGMP Procedure for SOP Validation Protocols of system and hardware qualification (IQ/OQ/PQ).• Hardware/Software InstallationProvide assistance support in Quantum PX502, AS400e, HP DL 360 G5, HP DL 380 G7, HP DL 380 G8, Datamax Printer, LS3758 Scanner.Provide support on a wide range of applications and Operating Systems including but not limited to Windows 2003 & 2008 Server, Windows XP and Microsoft Office.• NetworkDaily monitoring of Network and IT Infrastructure Provides 1st and 2nd level of support in Local Area Network (TCP/IP) from end user and provide escalation and coordination with Global Network Team using HP Service Center tool, Provide 1st level of support in Wide Area Network such as(e.g router hardware failure) provide escalation and coordination with Global Network Team using HP Service Center tool, Provides 1st and 2nd level of support in Wifi Connectivity issue from end users• Basic knowledge in loading Initial Cisco Configuration and IOS Upgrade in Cisco Switches• Other DevicesProvides 1st and 2nd level of support in configuring setup handheld device(Intermec CK31, CK3, Symbol MC9090, Blackberry and IPHONE)Supports in all kind of printer problem (DeskJet Printer, LaserJet Printer, Barcode Printer, IBM Printer, etc)
  • Think Tank Incorporated
    Executive Assistant To The Chairman
    Think Tank Incorporated Jul 2010 - Sep 2011
    Assist the Chairman for day-to-day activities, schedule, prepare materials for the meeting, and arrange the travel papers and logistics.
  • The Secretary Of Finance
    Administrative Services Officer Iii
    The Secretary Of Finance Aug 2004 - Jun 2010
    Philippine Deposit Insurance Corporation
     Supervise execution of IT services at the field level. Resolves problems without delay. Ensures prompt compliance of the team under him concerning directives, instruction, and orders issued by appropriate corporate authorities, as well as company policies and procedures. Performs administrative tasks, including preparation of work schedules, leaves of absence and alike. Fully supports troubleshooting Email services like Outlook and other, latest versions, Outlook Express, Windows Mail, Windows Live Mail, also supports browsers like Internet Explorer, Mozilla Firefox Performs repair of desktop, printer, laptop, LCD projector and router Approve the purchase of IT equipment, making powerpoint presentation Prepare documents such as Installation Procedure, End User Manual and Deployment Activity List Act as a front line executive to the Office of Finance Minister, arrange meetings and schedules Act as a private secretary of the Finance Minister during out of town meetings Accept multiple task
  • Department Of Finance
    Administrative Services Officer / It Supervisor
    Department Of Finance Jun 1995 - Jun 2010
    The Department of Finance (DOF) is the government's steward of sound fiscal policy. It formulates revenue policies that will ensure funding of critical government programs that promote welfare among our people and accelerate economic growth and stability. The Department envisions that the effective and efficient pursuit of the critical tasks under its wings - revenue generation, resource mobilization, debt management and financial market development - shall provide the solid foundation for a Philippine economy that is one of the most active and dynamic in the world.; Supervise execution of IT services at the field level.Resolves problems without delay.Ensures prompt compliance of the team under him concerning directives, instruction, and orders issued by appropriate corporate authorities, as well as company policies and procedures.Performs administrative tasks, including preparation of work schedules, leaves of absence and alike.Fully supports troubleshooting Email services like Outlook and other, latest versions, Outlook Express, Windows Mail, Windows Live Mail, also supports browsers like Internet Explorer, Mozilla FirefoxPerforms repair of desktop, printer, laptop, LCD projector and routerApprove the purchase of IT equipment, making powerpoint presentationPrepare documents such as Installation Procedure, End User Manual and Deployment Activity ListAct as a front line executive to the Office of Finance Minister, arrange meetings and schedulesAct as a private secretary of the Finance Minister during out of town meetingsAccept multiple task
  • Department Of Finance
    Administrative Services Officer / It Supervisor
    Department Of Finance Jun 1995 - Jun 2010
    The Department of Finance (DOF) is the government's steward of sound fiscal policy. It formulates revenue policies that will ensure funding of critical government programs that promote welfare among our people and accelerate economic growth and stability. The Department envisions that the effective and efficient pursuit of the critical tasks under its wings - revenue generation, resource mobilization, debt management and financial market development - shall provide the solid foundation for a Philippine economy that is one of the most active and dynamic in the world.; Supervise execution of IT services at the field level.Resolves problems without delay.Ensures prompt compliance of the team under him concerning directives, instruction, and orders issued by appropriate corporate authorities, as well as company policies and procedures.Performs administrative tasks, including preparation of work schedules, leaves of absence and alike.Fully supports troubleshooting Email services like Outlook and other, latest versions, Outlook Express, Windows Mail, Windows Live Mail, also supports browsers like Internet Explorer, Mozilla FirefoxPerforms repair of desktop, printer, laptop, LCD projector and routerApprove the purchase of IT equipment, making powerpoint presentationPrepare documents such as Installation Procedure, End User Manual and Deployment Activity ListAct as a front line executive to the Office of Finance Minister, arrange meetings and schedulesAct as a private secretary of the Finance Minister during out of town meetingsAccept multiple task
  • Department Of Finance
    Computer Maintenance Technologist
    Department Of Finance Jun 1995 - Jan 2000
    Computer repair and maintenance at the Department of FinancePrepares the necessary documentation for the procurement of equipment such as printer ribbons, spare parts, etc., Making of power point presentation
  • 2004 - Land Bank
    Confidential Assistant Iii To The Secretary
    2004 - Land Bank Feb 2000 - Jul 2004
    Front Line Executive at the Office of the Secretary of FinanceActs as Close-In and private secretary for the Secretary of FinancePrepares power point presentation for the Secretary, Coordinates with other Department agency's regarding the meeting of the Secretary at the out of town meetings
  • Antiques As Accents
    Production And Warehouse Supervisor
    Antiques As Accents Mar 1993 - May 1995
    Handle 30 personnel for production and 3 personnel for warehouseConduct and supervise monthly physical inventoryResponsible for the reconciliation for ending inventory per count (actual count) vs. per stock card (warehouse record)Monitor daily output of worker, Monitor the daily, weekly and monthly issuance of raw materials and packing materials per job order basis, Responsible to approved material issuances slip (MIS) which excess the budget
  • Antiques As Accents, Inc
    Production And Warehouse Supervisor
    Antiques As Accents, Inc Mar 1993 - May 1995
    Performs first-level problem determination and resolutionPerforms daily, weekly report of the workerPerforms and supervise weekly and monthly release of materialsSupervise the issuance of materials per job order basisSupervise the ending inventory per count vs stock card
  • Antiques As Accents, Inc
    Production And Warehouse Supervisor
    Antiques As Accents, Inc Mar 1993 - May 1995
    Performs first-level problem determination and resolutionPerforms daily, weekly report of the workerPerforms and supervise weekly and monthly release of materialsSupervise the issuance of materials per job order basisSupervise the ending inventory per count vs stock card
  • Pasco-Certeza Computer Mapping
    Assistant Production Supervisor / Data Encoder
    Pasco-Certeza Computer Mapping Jul 1992 - Sep 1993
    Responsible for the distribution of mapResponsible for the back-up diskettes are completeMonitor for the ongoing maps on production floorResponsible to update my superior regarding the status of the projectOrganize the maps which is for quality control, for re-digitize and for digitizeMonitor that the workers meet (quota) the required quantity to finished
  • Pasco Certeza Computer Mapping Corporation
    Digitizer
    Pasco Certeza Computer Mapping Corporation Jul 1992 - Sep 1993
    Digitizer
  • Pasco Certeza Computer Mapping Corporation
    Digitizer
    Pasco Certeza Computer Mapping Corporation Jul 1992 - Sep 1993
     Computer mapping digitizer

Arnel Penus Skills

Research Microsoft Office Administration Logistics Outlook Government Excel Troubleshooting Budgets

Arnel Penus Education Details

  • Eulogio
    Eulogio "Amang" Rodrigues Institute Of Science And Technology (Earist)
    Computer Science
  • Eulogio
    Eulogio "Amang" Rodriguez Institute Of Science And Technology
    Computer Science; Computer Systems Technology
  • High School  Don Severino Agricultural College (Dsac)
    High School Don Severino Agricultural College (Dsac)
    Agriculture
  • Don Severino Agricultural College
    Don Severino Agricultural College

Frequently Asked Questions about Arnel Penus

What company does Arnel Penus work for?

Arnel Penus works for Wyeth/pfizer

What is Arnel Penus's role at the current company?

Arnel Penus's current role is Team Lead, Desktop Support Engineer at New A Plus assigned Wyeth Philippines.

What is Arnel Penus's email address?

Arnel Penus's email address is le****@****hoo.com

What is Arnel Penus's direct phone number?

Arnel Penus's direct phone number is +6392726*****

What schools did Arnel Penus attend?

Arnel Penus attended Eulogio "amang" Rodrigues Institute Of Science And Technology (Earist), Eulogio "amang" Rodriguez Institute Of Science And Technology, High School Don Severino Agricultural College (Dsac), Don Severino Agricultural College.

What skills is Arnel Penus known for?

Arnel Penus has skills like Research, Microsoft Office, Administration, Logistics, Outlook, Government, Excel, Troubleshooting, Budgets.

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