Arnesia Chism Email and Phone Number

Manage all aspects of the Housekeeping operations using strong customer relations and leadership capabilities to make quick decisions and problem solve to achieve highest quality guest experience while ensuring compliance with quality and financial standards. Essential Job Functions Responsible for overseeing the daily operation of the Housekeeping Department: Runs daily housekeeping operation of 103 units, hires, develops and manages the staff in Housekeeping and Laundy well as Housekeeping facilitates and organizes the room cleaning, laundry, houseman and common area cleaning functions, resolves daily owner service issues or concerns. (30% time) Leadership: Responsible for employee satisfaction of the department, works on the executive team at the sites and functions as MOD, leads other departments while functioning the MOD role, grows and develops her leadership and staff members, communicates information in an effective manner to ensure the staff is well informed and trained, develops talent and succession planning for future leaders, creates action plans for employee feedback ensuring their needs are addressed. (20% time)

Performs various services for a patient as necessary to meet the patient’s personal needs and to promote comfortResponsible for observing the patient, reporting these observations, and care performedPromotes quality, continuity, and safety of a patient’s care.

Assist with interviewing and hiring of all housekeeping staff. Help Executive Housekeeper with proper, adequate training and re-training of all housekeeping staff. Identify employees for possible promotions. As situations dictate, discipline employees with intent to improve performance, attitude and appearance. Give Commendations as warranted. Assist with department purchasing, maintaining consistent availability of all cleaning products, machinery, amenities, etc. Administer “Quality Assurance Program”. As necessary, establish new standards to provide the guests the highest quality of service. Through close communication with Executive Housekeeper, recommend areas in need of improvement. Assist with weekly/monthly inventories, with timely reporting to Accounting. Through proper scheduling, keep payroll costs within budgeted guidelines. Ensure that other expenses are kept within budgeted guidelines, through monitoring of staff handling and usage of supplies and equipment. Attend all scheduled meetings, i.e. Rooms Division, Department Head, Safety, etc. Report in either written or verbal form all information to the Executive Housekeeper. Responsible for proper quality control and daily monitoring of staff. Ensure standards of cleanliness are met in all areas of responsibility. Perform timely and fair performance appraisals of all staff. All other duties as requested by Executive Housekeeper.

Runs daily housekeeping operation assigned daily job duties clean rooms stocks cart to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.Observes knocking procedures upon entering a guest room.Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.Reports clean rooms to supervisor for inspection.Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.

Prepare product in accordance with the recipes providedMaintain consistency with all product servedKeep work area clean and sanitizedOperate grill, ovens as neededEnsure kitchen is adequately prepped for each day and night’s service