Arnetha Audreylia Email & Phone Number

Surabaya, East Java, Indonesia

Surabaya, East Java, Indonesia

I have a strong background in retail sales, focusing on delivering exceptional customer experiences and consistently exceeding sales goals. My strategic selling techniques, combined with a customer-oriented approach, have led to increased customer satisfaction and store profitability.Key Achievements:• Sales Target Achievement: Consistently surpassed sales targets through effective upselling and cross-selling by understanding customer preferences, boosting average transaction value, and directly contributing to profitability.• Excellence in Product Presentation: Maintained high standards of store and stockroom organization, creating a visually appealing and navigable environment that enhanced the shopping experience and streamlined operations.• Customer-Centric Problem Solving: Coordinated product delivery from other locations to meet customer needs when items were out of stock, reducing potential losses and demonstrating commitment to customer service.• Customer Engagement and Relationship Building: Fostered strong customer relationships by providing timely updates on promotions and new arrivals, encouraging repeat visits and reinforcing loyalty.Throughout my career, I have honed my skills in sales strategy, customer engagement, and product presentation, driving positive outcomes for both customers and the business. I am passionate about creating a welcoming environment that prioritizes building lasting customer relationships and achieving success.

Indonesia

Proficient in managing export documentation and ensuring compliance with governmental and international standards. Experienced with the following responsibilities:• V Legal Documentation: Created and uploaded V-Legal documents for timber legality verification on the INSW platform, ensuring compliance with Indonesia’s export regulations.• Goods Export Declaration (PEB) Entry: Entered PEB data, including goods export declarations and customs information, as part of the export clearance process, utilizing Indonesia’s Single Window (INSW) system to facilitate seamless transactions and adherence to legal requirements.• Shipping Instructions for DAMCO: Managed and input shipping instruction data for DAMCO, coordinating with logistics providers to streamline cargo movement and documentation, and contributing to operational efficiency in shipping and logistics.Skills include cross-functional coordination, data entry for export compliance, and familiarity with key regulatory portals such as INSW.