Responsible for the high performing human resources department where adaptability, compassion and diligence are the hallmarks, by managing all key functions of human resources and department operational strategies and objectives (KPIs and Metrics) related to people and culture at Abilities Centre. As Senior Manager, I am tasked with continuing to grow and evolve the HR department, to further align and espouse Abilities Centre’s key values of being inclusive, equitable, diverse and accessible, by creating and implementing people strategies that deliver greatest impact to the organization and support staff to reach their fullest potential.Areas of experience and oversight include but are not limited to:- Employee Lifecycle (recruitment, selection, onboarding/orientation, probation period)- Training and Development- Performance Management - Payroll and Benefits Administration- Employee Engagement and Satisfaction- Organizational Culture, Design and Planning- Employee Relations and Management Consultation, including creating accommodation and return-to-work support plans, and conducting mediations and investigations- Volunteer and Placement Management- Compensation and Organizational Policy AnalysisLed the transition from ADP and BambooHR, and organizational implementation of Ceridian Dayforce HCM (people, payroll and talent modules), becoming the internal subject matter expert.

Responsible for the high performing human resources department where timeliness, efficiency and quality are the hallmarks, and managing all key functions of human resources and daily departmental operations and objectives (KPIs and Metrics) related to people experience at Abilities Centre. As Manager, I am tasked with continuing to grow and evolve the HR department, to further align and espouse Abilities Centre’s key values of being inclusive, equitable, diverse and accessible, all while ensuring people strategies deliver fullest impact to the organization and everyone’s talents reach their fullest potential.

Right-hand to the Director, Operations that is responsible for the high performing Human Resources Department where timeliness, efficiency and quality are the hallmarks:- Full-Cycle Recruitment and Selection- Employee Onboarding, Orientation and Training- Payroll, Compensation and Benefits - Employee Relations and Line Management/Employee Consultation- Performance Management and HR Metrics - Policy, Legal and Safety Compliance - General administration, including records management and systems management- Assist Director in strategic matters, including direction and development of HR Department Resident subject matter expert and responsible for up-keeping:- BambooHR (HRIS)- ADP Pay@Work and EZLaborManager (Payroll)- Better Impact (Volunteer Management)

Contracted to begin developing HR documentation and building HR systems, processes & procedures from scratch, including but not limited to:- Organization Structure & Planning- Employment Agreements & Job Descriptions- Compensation Analysis, Strategy & Structure - Payroll System Research & Implementation

Level one manager that is responsible for managing the day to day operations of the front end. Responsibilities include but are not limited to:- managing cashier placements and breaks- responding to cashier, floor associate, and customer queries- handling cashier, floor associtae, and customer complaints- making level one managerial decisions regarding operational issues, i.e. pricing errors, returns, product availability, etc. - handling all front end money, i.e. balancing registers, delivering change to cashiers, closing registers at the end of the night, etc. - ensuring cashiers are adhering to policy, providing good customer service, selling mastercards, etc. - ensuring front end is clean and up to store manager standards As the Customer Service Manager, I am the first face cashiers, floor associates and customers see, and I am the first level of response when a cashier, floor associate or customer needs to speak with a manager.

Provides exceptional customer service to the customers of Walmart using the One Best Way policy, and performing standard cashier and customer service duties with excellence, including but not limited to:• Cashing out and bagging customer purchases quickly and efficiently• Returning customer purchases, while adhering to company policy and also upholding good customer relations• Safely handling money and doing Western Union Money Transfers• Keeping work station clean and presentable• Answering customer queries and solving customer problems • Carrying out thorough and proper checks on coupons and ad-matches

Placement student that took the lead on the recruitment and selection activities for some of their summer student positions, including but not limited to:- Creating scorecard for resumes/cover letters- Designing phone interview questions and phone interview scorecard- Conducting phone interviews - Creating interview booklet with questions and applications for interview panel - Sitting on the in person interview panel- Conducting reference checksUpon completion of placement period, stayed on as a general Human Resources volunteer with the organization

Summer Student that assisted with day to day administrative tasks for any pastor who requested assistance, as well as completed major projects for reporting pastorTasks included but were not limited to:• Answering phones and dealing with clients• Filing and organizing papers, and creating and updating office binders• Redesigning facility bulletin boards • Learning necessary software and the receptionist's duties in order to cover for her during her vacation