Arnetta Thomas Email & Phone Number

Help start this facility up. Managed 173 employees and twice as much doing peak season. Handle the inventory and budget for the entire warehouse. Managed offsite 3PL where extra inventory is stored. Conducted employee evaluations, and one on ones. Experience with Oracle, Tableau, Manhattan, and other WMS systems. Deal with all vendors (UPS,USPS,UPSMI, FedEx) to make sure everything is shipped out on a daily basis. Make sure production have all material to make sure they can run the machines to get customer orders out in a timely matter. Handle payroll on a weekly basis with Kronos. Conducted startups and closes. Develop and execute strategy to enhance and maintain facility productivity and eliminate or improve the unproductive aspects of the current strategy. Created KPI’s and implemented them. Plan and execute social, diversity and training activities to maintain a well trained and cohesive team. Mitigate expenses by accurately forecasting and scheduling employees based on hourly and daily projected workload. Assisted with the training of assigned staff and site based staff in the proper use of specialized tools, materials, and equipment. Created bi-weekly schedule for all employees.

Jacksonville, Florida, Us

Responsible for all facets of inbound and outbound activities for Dallas area. Set departmental objectives and implement policies and procedures that maximizeperformance, profitability, customer satisfaction, safety, and accountability. Route planning daily for drivers, setup pickup for air freight, and ground pickups for FedEx and UPS. Made sure DOT rules and regulations were followed. Administer logistics projects through partnering with cross-functional teams across the organization. Project Manager for global logistics initiative, aligning with finance, sales, and marketing departments with objective to gain more market share from key customers. WMS “Superuser” with thorough knowledge of system structure and heavy involvement in testing, training, configuration, and troubleshooting. Increased fulfillment productivity 46% through conveyor and racking redesign and re-slotting of high-velocity SKU’s. Key member managing 466k sq. ft. site relocation; including construction, design, testing, employee training, and ongoing improvements. Accomplished in 10 months, on-time andunder budget. Created KPI’s and implemented them. Spearheaded standards engineering project, providing training to management staff on process standardization, data collection through time studies and grade factoring, and program sustainability. Achieved safety facility record of 1,252 days with zeroincidents.

Managed 450 people.Developed and maintained reporting procedures for tracking the effectiveness of various programs. Supervised and motivated staff by recognizing and rewarding individual achievements, maintaining a positive attitude, encouraging creativity and delegating tasks appropriately. Evaluated programs to determine necessary equipment and supplies and maintained inventory controls. Develop and execute strategy to enhance and maintain facility productivity and eliminate or improve the unproductive aspects of the current strategy. Plan and execute social, diversity and training activities to maintain a well trained and cohesive team. Mitigate expenses by accurately forecasting and scheduling employees based on hourly and daily projected workload. Addressed customer complaints and issues escalated from Customer Support Center and regional personnel; maintain problem ownership and accountability. Designed, evaluated and implemented several processes that saved thousands of hours toward the company. Prepared reports, Power Point presentationsand Excel spreadsheets weekly and monthly for executive management for concise and easy resolution. Cooridinated efforts between several departments to resolve complex customer issues.