Arnika Pathak Email & Phone Number

Jersey City, NJ, US

Jersey City

Own the Software QA process, including: developing, implementing, and maintaining test plans, test scenarios and test casesAnalyze requirement and design specifications for test case developmentRecommend test automation approach, tools and frameworksDevelop test infrastructure and custom automation tools as needed to expand test coverage and enable.

• Software Quality Assurance (QA) and testing experience with a leading bank for three years.
• Hands on experience in execution of QA and testing processes, test strategies and plans, requirement analysis, test scenario and test case Design, test case execution, bug documentation and bug tracking system.
• Good understanding of Software Development Life cycle as well as Software Testing Life Cycle.
• Expertise in Software Testing of both GUI and Non-GUI applications.
• Proficient in Server / Database Testing (SQL), System Testing, Functional Testing and Regression Testing.

• Requirements study & Planning – Analyze and understand the Change requests. Preparation of Test Requirement Analysis document, Test Plan Creation.
• Test case preparation - Identifying test cases for each change requests and updating the master document on a regular basis. Review and sign off from business teams.
• Test execution – Execute tests cases; carry out functional and regression testing. Validating the functionality of backend servers (Database testing) through SQL queries and UNIX commands.
• Defect tracking and reporting - Tracking the Defects, reporting them to IT test lead. Retesting the defects once they are fixed and have been released in the build letter by the developer.
• Customer service: Handle client inquiries and communicated bank’s product/services to the client in a clear and timely manner. Deal with customers complaints either on face to face basis or in writing.
• Reconciliation: Reconcile all bank accounts at closing time every day to ensure their correctness and accuracy. Collect all non performing loans and terminate all accounts belonging to any deceased or bankrupt customers.