Arnitria Mcfadden Email & Phone Number

Gained experience in Silviculture/timber, Weeds/Botony and RecreationTrained to supervise adolescence and children activitiesDeveloped skills in providing adequate customer service

Fort Lauderdale, Florida, United States

Fort Lauderdale, Florida, United States

● Receiving prescriptions and checking their validity● Resolve issues when they arise (e.g. rejected insurance claims)● Processing prescriptions electronically and ensuring all information is complete and accurate.● Outstanding organizational skills. Reliable with a keen eye for detail

Manage large amounts of inbound and outbound calls in a timely mannerManagement and resolving customer support/complaints.Sell products and place customer orders in the computer system.Identify and escalate issues to supervisors.Provide product and service information to customers.Follow communication “scripts” when handling different topics.Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.Seize… Show more Manage large amounts of inbound and outbound calls in a timely mannerManagement and resolving customer support/complaints.Sell products and place customer orders in the computer system.Identify and escalate issues to supervisors.Provide product and service information to customers.Follow communication “scripts” when handling different topics.Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.Seize opportunities to upsell products when they arise Show less

Check, scanned and print production jobs frequently and make necessary corrections to complete assigned work on schedule.Monitor environment and power supplies for proper operating conditionsCommunicate technical data processing information effectively, verbally and in writing.Operate a variety of data processing Equipment.

Complete Investigative Intake Criminal History ChecksResponsible for assignment of immediate intakes to the correct Investigative staff memberConducts certification training classes, enters new users into eAgent Client Manager and next TEST systems, tracks certification expiration dates, troubleshoots system problemsHandle all Excel files, PowerPoints, PDFS, and Microsoft documents

Design, Photoshop, and create custom projects for customersProvide professional printing services through a variety of software’sReview job tickets/work orders for job specifications and follow instructions accuratelyWorking with Data software

Organized and checked in students at Customer Service deskResolve customer complaints via phoneGreet customers warmly and ascertain problem or reason for calling

Photographed special holidays such as Easter and ChristmasFollowed quality assurance guidelines and templates as per company

Bachelor, Interdisciplinary Studies

Major Emphasis: Health science and Rehabilitation

Health Informatics And Information Managment

Activities and Societies: Famu Elite Dance Squad and Criminology and Sociology Club