AeroLeads people directory · profile
Abdurrahman Khan Email & Phone Number
Shift Lead - Product Support at Verificient Technologies
at
Verificient Technologies
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Shift Lead - Product Support at Verificient Technologies
Location
Chandrapur, Maharashtra, India
Company size
Who is Abdurrahman Khan? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Abdurrahman Khan is listed as Shift Lead - Product Support at Verificient Technologies at Verificient Technologies, a with 194 employees, based in Chandrapur, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Abdurrahman Khan.
Abdurrahman Khan previously worked as Associate Team Lead -Product and Application Support at Verificient Technologies and Associate Team Lead -Product/Application Support at Verificient Technologies. Abdurrahman Khan holds B.Com Computer Application, B Com Computer Application from Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur.
Company email context
Email format at Verificient Technologies
This section adds company-level context without repeating Abdurrahman Khan's masked contact details.
Verificient Technologies
Review company-level records connected to Abdurrahman Khan before choosing the right outreach path.
Profile bio
About Abdurrahman Khan
A confident and reliable IT support engineer with a proven ability to troubleshoot and resolve various computer-related issues. With extensive experience in administering and maintaining computer-based information systems, I possess an eye for detail and excel at multitasking under pressure. I am an excellent communicator, capable of relating to individuals at all levels and performing well in team-based or independent work environments. Now seeking to further my career, I am eager to join an ambitious and expanding company.
Listed skills include Firewalls, Windows Server, Linux, Cisco Technologies, and 37 others.
Current workplace
Abdurrahman Khan's current company
Company context helps verify the profile and gives searchers a useful next step.
Verificient Technologies
11 roles
Abdurrahman Khan work experience
A career timeline built from the work history available for this profile.
Associate Team Lead -Product And Application Support
Associate Team Lead -Product/Application Support
Shift Lead - Product Support At Verificient Technologies
Roles and ResponsibilitiesProvide guidance and direction to agents to ensure that they are providing high-quality support to clientsDevelop and implement training programs to improve agents' skills and knowledge of Proctortrack software and other relevant tools and processesMonitor agents' performance metrics such as call handling time, ticket resolution time, and customer satisfaction, and provide feedback for improvementDevelop and implement strategies to improve team productivity and efficiency, such as optimizing processes and identifying and resolving bottlenecksEnsure that agents are adhering to standard procedures and protocols when providing support, including documentation of incidents and escalation of critical issuesCollaborate with other team leads and managers to ensure consistent and effective communication and coordination across teamsConduct regular team meetings to discuss performance, address issues, share knowledge, and facilitate collaborationProvide ongoing feedback and coaching to agents to improve their overall performance and ensure client satisfactionAct as a point of escalation for difficult or complex issues that agents are unable to resolveContinuously evaluate and improve team processes and tools to ensure that they are effective and efficient.
Senior Product Support Specialist At Verificient Technologies
Roles and Responsibilities:• Worked in a self-motivated environment with frequent changes in policies and procedures.• Acquired and maintained a highly competent knowledge of relevant products, current support policies,and methods of support delivery.• Resolved issues by researching documentation, troubleshooting hardware, software, guiding client.• through corrective steps, escalating problems to second level, tracked status of problems andsolutions.• Established service by walking callers through new installations and configurations.• Creation of tickets on Freshdesk ticketing tool and dispatch escalated tickets to relevant
Oct 2021 - Jan 2023
Desktop Support Engineer L2
Sep 2020 - Oct 2021
Field Services Engineer
Proware Enterprises
Attending calls for Team Computers for Chandrapur and nearby locations
Jun 2015 - Sep 2020
Fms Engineer
Worked as a Support Engineer ,representing TCS at GMREMCO WaroraHandling Responsibilities like:LAN / WAN ,Creation and Maintenance.Desktop /Laptop /IP Phones /Network Printer ,Scanner Service and SupportHandling Ticket Logging PortalBiometric Device SupportRemote Support ManagementHandling Lansweeper and Similar Network Tools Documents Maintenance like Creating Gatepass,Issuing ,Transferring,Maintaining Assets and Inventory etc
Feb 2015 - Apr 2015
Trade Instructor
Govt Iti, Chandrapur
Worked as "Trade Instructor" for "Network Technician" trade
Nov 2011 - Jul 2013
Field Service Engineer
Installation and maintenance of Hardwares (desktop,laptop,printers,scanners,network equipments)Finnacle Configuration, Configuration of IBM Lotus Notes, MS Server 2003,Server 2012 etc
Mar 2012 - Apr 2013
Technical Service Engineer
Impact Infotech (P) Ltd, Pune
installation and maintenance of hardware ,configuration of applications related
Sep 2009 - Dec 2012
Team & coworkers
Colleagues at Verificient Technologies
Other employees you can reach at verificient.com. View company contacts for 194 employees →
PP
Padmaja Pradeep Deo
Colleague at Verificient TechnologiesPune, Maharashtra, India
View →
RB
Ruchika Bambode
Colleague at Verificient TechnologiesDelhi, India
View →
GK
Gokul Korgaonkar
Colleague at Verificient TechnologiesPune, Maharashtra, India
View →
SK
Saket Kshirsagar
Colleague at Verificient TechnologiesPune, Maharashtra, India
View →
YJ
Yashraj Javanjal
Colleague at Verificient TechnologiesPune, Maharashtra, India
View →
GG
Gopalji Gupta
Colleague at Verificient TechnologiesIndia
View →
SS
Sanket Salunke
Colleague at Verificient TechnologiesBengaluru, Karnataka, India
View →
VG
Vishal Gurung
Colleague at Verificient TechnologiesPune, Maharashtra, India
View →
RT
Rajeshwari Takalkar
Colleague at Verificient TechnologiesHaveli, Maharashtra, India
View →
VJ
Vishal Jaiswar
Colleague at Verificient TechnologiesPune, Maharashtra, India
View →
Padmaja Pradeep Deo
Colleague at Verificient TechnologiesPune, Maharashtra, India
View →
RB
Ruchika Bambode
Colleague at Verificient TechnologiesDelhi, India
View →
GK
Gokul Korgaonkar
Colleague at Verificient TechnologiesPune, Maharashtra, India
View →
SK
Saket Kshirsagar
Colleague at Verificient TechnologiesPune, Maharashtra, India
View →
YJ
Yashraj Javanjal
Colleague at Verificient TechnologiesPune, Maharashtra, India
View →
GG
Gopalji Gupta
Colleague at Verificient TechnologiesIndia
View →
SS
Sanket Salunke
Colleague at Verificient TechnologiesBengaluru, Karnataka, India
View →
VG
Vishal Gurung
Colleague at Verificient TechnologiesPune, Maharashtra, India
View →
RT
Rajeshwari Takalkar
Colleague at Verificient TechnologiesHaveli, Maharashtra, India
View →
VJ
Vishal Jaiswar
Colleague at Verificient TechnologiesPune, Maharashtra, India
View →
2 education records
Abdurrahman Khan education
B.Com Computer Application, B Com Computer Application
Education record
Janata Mahavidyalaya Chandrapur
FAQ
Frequently asked questions about Abdurrahman Khan
Quick answers generated from the profile data available on this page.
What company does Abdurrahman Khan work for?
Abdurrahman Khan works for Verificient Technologies.
What is Abdurrahman Khan's role at Verificient Technologies?
Abdurrahman Khan is listed as Shift Lead - Product Support at Verificient Technologies at Verificient Technologies.
Where is Abdurrahman Khan based?
Abdurrahman Khan is based in Chandrapur, Maharashtra, India while working with Verificient Technologies.
What companies has Abdurrahman Khan worked for?
Abdurrahman Khan has worked for Verificient Technologies, Team Computers, Proware Enterprises, Gmr Emco Warora, and Govt Iti, Chandrapur.
Who are Abdurrahman Khan's colleagues at Verificient Technologies?
Abdurrahman Khan's colleagues at Verificient Technologies include Padmaja Pradeep Deo, Ruchika Bambode, Gokul Korgaonkar, Saket Kshirsagar, and Yashraj Javanjal.
How can I contact Abdurrahman Khan?
You can use AeroLeads to view verified contact signals for Abdurrahman Khan at Verificient Technologies, including work email, phone, and LinkedIn data when available.
What schools did Abdurrahman Khan attend?
Abdurrahman Khan holds B.Com Computer Application, B Com Computer Application from Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur.
What skills is Abdurrahman Khan known for?
Abdurrahman Khan is listed with skills including Firewalls, Windows Server, Linux, Cisco Technologies, Citrix, Active Directory, Computer Hardware, and Antivirus.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Abdurrahman Khan you were looking for.
View similar profiles
