Arnley Sena Email & Phone Number

Rosemont, Illinois

- Utilized comprehensive product knowledge to provide personalized recommendations to clients, ensuring alignment with their project goals and business priorities.- SME in project management methodologies to guide sales team members in applying effective sales techniques, resulting in improved customer satisfaction and successful project outcomes..

- Collected and entered patient demographics, payer information and therapy information for new patients and answered patient calls to coordinate and process new patient medication orders and reorders.- Accurately read, interpreted and entered prescription information into the computer system.

Streamwood, Illinois

- Utilized pharmacy systems to correctly enter patient and drug information and maintained proper drug storage procedures, registries, and records for controlled drugs.- Handled phone calls with patients, doctors and insurance companies and resolved non-routine issues like third party billing, computer system and customer service issues.

Greater Chicago Area

- Provided leadership and support to a team of sandwich artists, training and developing staff to deliver exceptional customer service, optimize productivity, and achieve sales targets.- Drove operational excellence by overseeing daily store operations, including staff management, inventory control, and ensuring adherence to food safety and quality.