Monthly Payroll and HR Processes• Payroll and HR administrative duties which includes the entire cycle of payroll processing• Ensure timeous and accurate collection of data from the client for monthly payrolls• Data capturing, review and ensure accuracy of input advised to payroll. Checking various variance reports as set out in the payroll processes and reports• Check payroll reports against payroll advice and client’s checklist before sending over to the Assistant Outsourcing Manager / Outsourcing Manager for verification.• Reviewing the calculations of components, overtime and deductions to ensure compliance with statutory laws and basic conditions of employment.• Determine payroll liabilities by approving the calculation of all tax liabilities, employer’s unemployment workers compensation payments and other statutory liabilities as applicable in the various countries• Maintain proper filing and documentation for all relevant documents pertaining to client(s) payroll. (Both hard copy and soft copy for example payroll advise, reports and correspondences).• Prepare reports by compiling summaries of earning, taxes, deductions, and leave and non-taxable earnings.• Performing prescribed checking and balancing procedure on all clients to ensure high level of accuracy.• Assist team in daily operational trouble shooting and provide guidance and mentoring where required• Ensure allocation of work to team to ensure service delivery.Service External Customer base• Field and promptly handle questions and e-mails escalated by Outsourcing Manager and Outsourcing Team Leader regarding client requests or issues• Project a professional and positive demeanour as a leader in HR and Payroll benchmarking.• Maintain Client confidence and project outsourcing operations by keeping information confidential• Building and maintaining long term relationship with clients• Advise Clients on payroll best practices

• Costing of repairs.• Staff supervision.• Employee training.• After sale follow up.• Hardware sales , software installation• Payroll training & Consulting.

• Complete full monthly payroll cycle • Prepare year-end tax and records documents for payroll customers regarding PAYE, UIF, SDL, OID/Easy file (SARS)• Hire and manage staffing needs, and administer all training• Monitor retail prices and service fees to ensure updates in accordance with corporate directives• Update, monitor, and replace stock as needed, ensuring the correct orders arrive and that they are attended to in a timely, efficient manner• Process and prepare delivery notes, invoices, auxiliary documents, and answer telephone and walk-in inquiries as necessary• Follow up on client referrals and attend call outs when necessary• Preparing quotations for clients regarding hardware, software and systems and finalize sales• Oversee daily sales and compile monthly P&L reports, sales projections, and budget costs• Manage overall system set up and prepare for daily operations

• Responsible for monthly Payroll processingo Multiple payrolls ranging from 15 – 12 000 employees at various clients.o Various areas and Unions, specializing in NBCRI ** Road freight• Support on all Sage Pay/Partner Payroll, HR, ESS, IN-TIME and NETCASH• Prepare year-end tax and records documents for payroll customers regarding PAYE, UIF, SDL, OID/Easy file (SARS)• Train Pastel payroll end users and perform data fixing• Responsible for consulting clients on-site• Provide telephone support to customers• Dealing with all complaint client• Customers retention.

• Accept deliveries of stock and ensure correct allocation of orders• Process delivery notes, invoices, and ancillary documents• Answer telephone and walk-in inquiries, follow up on referrals, and attend to call outs when necessary• Prepare quotations for clients regarding hardware, software, and systems• Perform sales of hardware and software• Monitor daily sales and maintain control of all stock• Check system set up and prepare for daily operation• Compile monthly P & L statements, do sales projections and budget cost of sales according to Head office directives• Monitor retail prices and service fees to ensure updates in accordance with corporate directives• Successfully set up networks for customers and maintain stock control• Attend to the safety of shop and staff, and conduct investigations as required• Handle daily cash management and balance books daily• Hire and manage staffing needs, and administer all training