Opened inventory boxes and restocked shelves.Trained newly hired sales team in upselling techniques.Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.Kept store clean and organized to provide shoppers with pleasant experience.Trained team members in successful strategies to meet operational and sales targets.Completed store opening and closing procedures.Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.Improved customer service by projecting friendly and knowledgeable attitude.Trained and mentored new employees.Counted out cash drawers and balanced totals.

Crew leaderShift manager Running my own shiftsAchieving results and driving my team to peak performance during my shifts.

Prepared products following restaurant, health, and safety standards and procedures.Completed milkshakes and ice cream desserts for customers.Prepared recipe ingredients by washing, peeling, cutting, and measuring.Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.Escalated problems or complaints to relevant supervisor or manager for resolution.Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.Worked front counter, drive-thru and other areas.Took orders, prepared meals, and collected payments.Addressed guest needs, questions, or concerns to create optimum experience onboard.