Arnold Basco Email & Phone Number

o MVS,JS3o AS400 o z/OS,OS390, IBM IT0/VPOo SAP Autosyso Remedy/ ITSMo TSO-CA7o Networko Microsoft NT server, Windows server 2008,2012o Microsoft Office Suite,Ishareteam,OutlookResponsible for maintaining system availability for mainframe systems internationally.· Maintained MVS, VM, BLA, Unix and Windows based systems.· Responsible for maintaining system availability for Midrange Systems.· Responsible for monitoring SAP/Auto Sys Environments· Monitored networking connections including: z/OS, JS3, HP/VPO, Remedy, TSOo Rotated through different environments monitoring various systems, including POS connectivity Ø Monitor the mainframe for abends, outstanding messages, and system thresholdØ Work with IBM’s ITO to review system alertsØ Engage the carrier/vendor of faulty systems as well as schedule repairs and intrusive testing timesØ Liaise between carrier and local area OPS overseasØ Log in to routers, server’s, and switches to monitor packet loss, dropped records etc.Ø Assist in hard/soft rebooting serversØ Perform server VSS backups and file dumps (windows 2000,2008)Ø Enable Dial in access for testingØ Work with BMC remedy ITSM in creating and escalating incidents

Dallas/Fort Worth Area

Responsiblities: Process payments for Commercial Clients in timely manner. Follow instructions from clients and responsible for extracting all their payments and making sure they are deposited to the correct lockbox account.

Monitor Mainframe and Midrange environment, controls computer production environment via online terminal. Resolve or Escalate hardware to application issues. Document issues using Maximo and Peregrin as a trouble ticketing tool.Possesses a working knowledge of software application and utilities, operating system command language (i.e., Z/OS, TSO, ISPF, JES2, JES3, IMS, AS400, UNIX, LINUS, CICS), and CA7 job scheduling.Possess basic practical knowledge of monitoring tools (Omegamon, TBSM, TEP alerts).Follows standard operating procedure, performs first level problem determination and resolution. Confers with technical personnel to determine course of action after abnormal end of job occurs.

Manage Equipment Installation, maintenance, and repair. Identify sources of failure and take corrective action, including replacement of defective components. Troubleshoot and manage fabrication equipment for Spinners, OSI, and Perking Elmer equipment. Also works on equipment installation, preventive maintenance, and calibrate. Identify sources of failure and take corrective action, including replacing defective components. Maintain accurate logs to track maintenance/repair cycles for each piece of equipment.

Burlingame, Ca

Manage and repair handpiece equipment for doctors. Replace defective components and rebuild failure power supplies. Perform preventive maintenances on weekly and monthly basis. Occasionally travels to convention center to help sell Bell Products and as well shows customer how new equipment works and perform how to clean each equipment.