Responsible for actively supporting three sites both onsite and remotely.Respond, troubleshoot/repair, and resolve a high volume of incidents/task to minimize downtime production time in a high-volume facility of nearly 1 million sq ft.Continuously learning and supporting Windows operating system and Windows technologies.Actively communicate with site leads, managers, contractors, and associates to coordinate IT ticket completions, project scope/work, and to establish commutation channels.Provision, support, and troubleshoot Polycom phones.Lead and support a variety of IT projects while supporting a production environment.Support network engineers with projects and site network changes.Train/mentor new technicians and equipment coordinators to expand my leadership skills.

Responded and resolved IT issues to minimize downtime window of IT production equipment.Responsible for equipment warranties, equipment provisioning, and equipment updates.Organized, counted, and ordered equipment to meet inventory requirements.Developed my communicating skills by actively coordinating with managers and associates.Expanded my leadership skills by training and mentoring new equipment coordinators.

Full-time items picker, tote runner, and high-volume picker.

Full-time items picker.

Responsible for washing dishes.Maintained computers and printer up to date while also responding to unexpected problems that occurred while restaurant in service.

Drove cars from place to place as needed within the PDX airport.Lead and managed a team to meet expectations and to provide excellent customer service.

Developed an event driven web application to help engineers associate their work visually with the company. Used Google Maps for visual, Kafka and a Node server for incoming events to develop a map showing events from over 2,000 US Home Depot stores to see real time sales orders across the United States. Team oriented project that used agile development to develop and add additional features.Technologies used:React, JavaScript, Node, HTML, CSS, Google Maps API, Socket.io, Kafka, Redux, Sagas, Git, and Jest.

Responsible for the support and resolution of IT issues presented by a team of 200 employees. Presented solutions in team and individual environments to increase employee productivity and expanded my communication and collaboration skills to understand internal customer needs.

Designed a new website for the startup of a new video production company using WordPress. Fully mocked out the site before development to confirm requirements and address issues early and collaborated with a variety of developers to design and develop a user-friendly site.

Restructured a Washington State University Engineering website using WordPress. Utilized modern UI concepts to provide greater clarity and a more user-friendly interface.

Sorted metals and moved, disassembled, and cleaned machine as needed.

Modeled intricate machinery through Google SketchUp for use in future training programs. Worked autonomously in a professional setting while maintaining a full high school course schedule. Reviewed, selected, and learned new technologies while focusing on maintaining a scalable environment.