- Transformed two ERP support teams (Oracle JD Edwards EnterpriseOne and Oracle E-Business Suite) from ten internal business analysts, developers, and technical specialists to three internal business analysts and two third-party technical service providers, supplemented with external developers and application consultants when needed, to maintain a high-level of support with the user/business community and external entities.- Assisted in the analysis, design, and extract of the JDE data migration to SAP. - Coordinated the upgrade of JDE to 9.1 which involved the elimination of over 1300 custom objects. Implemented JDE business/web services (BSSV) to perform real-time credit checking with a third-party CRM/Ordering application. - Coordinated JDE technical/CNC activities with a third-party service provider (Velocity Technology Solutions) to provide around-the-clock coverage. - Supported a third-party financial reporting report writer (Cetova/Rapid Reports) for JDE for over 60 users. Involved with maintaining the financial cube and upgrading the application.- Supported a document management storage and retrieval system (Application Xtender) for business documents.- Supported over 120 users using JDE Financial and Distribution modules as the senior business analyst.- Led the IT effort in the JDE conversion of the organization structure and chart of accounts in preparation to merge multiple ERP systems into JDE. Responsible for a two-phased approach to allow financial reporting in the original structure while working in the new structure. - Involved with the design, build, and testing of a third-party bolt-on petroleum billing system for JDE (PetroNet).- Titles heldo ERP Manager (May 2018 – Dec 2018)o ERP Project Manager and Application Supervisor (Nov 2011 – May 2018)o Senior ERP Business Analyst and Project Manager (Apr 2009 – Nov 2011)

- Worked with raw inventory and purchasing personnel to effectively control cost, increase quality, and improve timeliness. - Implemented Vertex tax interface for JDE to reduce and eliminate incorrect use tax calculations.- Implemented the JDE Returns Merchandise Authorization (RMA) solution to streamline product movement and expedite customer credit.- Worked on creating analytics for product sales/customer activities.

- Implemented and supported ERP/billing solutions for the utility, government, agricultural, dining service, gaming, and product marketing sectors.- Led the customization (analyze, develop, test, and support) effort on several of the implementations.

- Implemented, customized, and supported the customer customer information system (CIS) for the natural gas division.

- Developer on electric power/grid projects for utility clients.

- Lead developer of a custom billing and distribution scratch-ticket lottery system.

- Supported mainframe computer hardware assembly and circuit boards inspection.