Arnold P. Email & Phone Number

Jakarta, Indonesia

I integrate over six years of leadership and management experience with cutting-edge expertise in generative AI, particularly prompt engineering, to drive strategic initiatives and enhance business solutions for our clients. My team and I are responsible for collaborating with cross-functional units to design, implement, and optimize B2B solutions tailored to the dynamic needs of our clients and the market.Key Responsibilities:- Strategic Solutions Design: Craft solutions tailored to the unique requirements of clients across various industries.- Generative AI and Innovation: Utilize AI technologies, particularly LLMs, to develop data-driven solutions that enhance operational efficiency and customer engagement.- Client Engagement: Build and maintain strong relationships with clients, acting as a strategic advisor to understand their business objectives and guide them in achieving their goals. Ensure successful solution implementation and satisfaction.- Cross-Functional Collaboration: Foster collaboration among sales, marketing, product development, and technical teams to ensure seamless integration and execution of solutions. Facilitate workshops and brainstorming sessions to encourage innovation and teamwork.

Indonesia

As the Head of Representative Office, I am responsible for overseeing B2B (SME) segment in Telkom Indonesia. Our products: IndiBiz and WMS as digital connectivity product also Pijar and Netmok as digital services.Scope of Work:1. Leadership + Resource management + Maintain the safety of network equipment & work facilities in the operating area + Innovating to the whole business process + Running the Calendar of Events (CoE) + Cross-team coordination and collaboration for accelerating process and problem solving2. Sales & Marketing (both segments): + Demand surveys + Territory analysis using data analytics + Sales & marketing operations + Coordinating with Account Managers (for small business segment services) + Customer experience management3. Network Fulfillment: + Managing installation process of all services + Solving network constraints to enhance fulfillment process in the operating area4. Network Assurance & Maintenance: + Corrective actions for service disturbance + Preventive actions to prevent service disturbance + Network improvement

Amoeba (https://www.linkedin.com/company/digital-amoeba/) is Corporate Innovation Lab by Telkom Indonesia that incubate & accelerate ideas from its employees which create digital talents & digital businesses to contribute to Indonesia’s Digital Economy.As a part of the Amoeba Satellite program, which was implemented in 7 regions of Telkom Indonesia, including the AMA Lav1tate (Telkom Regional 1), I am responsible for managing ideas and fostering an innovative spirit in Telkom Regional 1 as the COO. This entails ensuring that ideas are aligned with Telkom Indonesia's business objectives and establishing collaborations with other Telkom Regionals, particularly in terms of sharing innovative practices.

Indonesia

I oversee day-to-day sales operations and ensure that our marketing and sales strategies, such as door-to-door, open booth, and on-car showcase campaigns, are executed effectively in targeted locations to maximize customer acquisition. Additionally, I organize and manage monthly marketing events to further promote our fixed-broadband internet services, IndiHome.Scope of work:1. Leadership + Resource management + Maintain the safety of network equipment & work facilities in the operating area + Innovating to the whole business process among sales, fulfillment, and assurance + Running the Calendar of Events (CoE)2. Sales, Marketing, & Fulfillment + Sales & marketing operation + Operating area analysis + Solving network constraints to enhance fulfillment process in the operating area3. Assurance + Corrective actions for service disturbance + Preventive actions to prevent service disturbance

Bandung, West Java, Indonesia

As a digital talent of Telkom Indonesia with specialized expertise in UI/UX, I have been assigned to the role of a UX Designer. The primary objective of my job is to design and create intuitive and engaging experiences for users of an internal product, namely DigiLib. DigiLib is not only a digital library, but also a tool that facilitates knowledge transfer among Telkom Indonesia employees. To achieve this goal, I undertake various tasks such as1. Conducting user research2. Creating user personas and user flows3. Designing wireframes and prototypes4. Collaborating with UI designers, a UX researcher, and developers5. Conducting usability testingAs a UX Designer, I leverage my creativity, technical proficiency, and strong communication skills to effectively shape the overall user experience and ensure the success of DigiLib

Indonesia

To ensure accurate stock recording of network terminal equipment, such as optical network termination (ONT) and set-top-box (STB), I utilize Microsoft Excel to track inventory levels. Additionally, I have developed a website (hosted internally) using the CodeIgniter framework, programmed in PHP, to automate the reporting process and facilitate direct export to Microsoft Excel. This eliminates the need for manual data entry and allows me to customize the format and style of the reports to enhance readability for my manager.

Bogor

Focus on development of Web GIS

Bachelor'S Degree, Computer Science, Satisfactory

Activities and Societies: Multimedia Creator (Micro) IPB

Master Of Management (Mm), Human Resources Development

High School Alumnee, Science