Arnold Samuel Email & Phone Number

South Bend, In, Us

Lead and oversee project planning, execution, and delivery within specified timelines and budget constraints.Collaborate with cross-functional teams to define project scope, goals, and deliverables.Develop and maintain detailed project plans, ensuring alignment with organizational objectives.Monitor project progress, identify potential risks, and implement effective mitigation strategies.Communicate project status, updates, and outcomes to stakeholders in a clear and concise manner.Foster a collaborative and positive team environment, promoting effective communication and knowledge sharing.Ensure adherence to quality standards and project management best practices.Continuously evaluate and improve project processes for increased efficiency and effectiveness.

Tustin, California, Us

• Manages a high-volume case load and provides exceptional customer service by responding to consumer & customer inquiries/complaints regarding DRB products within the proper parameters and in accordance with FDA compliance.• Identifies industry trends and assists in web auditing (DRB, Amazon, iHerb, etc) to ensure that the information presented on retail websites is current and accurate.• Communicates effectively with raw material suppliers and contract manufacturers regarding inquiries or deviations of quality.• Possesses a strong knowledge of products and communicates effectively regarding consumer inquires/complaints.• Facilitates replacement products when necessary for consumer/customer satisfaction.• Performs additional research and provides consumers with accurate information that supports DRB’s science-based approach and product information.• Coordinates consumer information calls and email requests, and facilitates information gathering from all involved parties (Vice President of Quality and the Director of Compliance).• Manages Safety Call’s Adverse Event Reports (AER’s) and communicates pertinent information to (Vice President of Quality and the Director of Compliance) in accordance to FDA procedures.• Develops and maintains consumer information scripts and optimizes current protocols for case load and social media.• Independently managed products: Consumer Complaint Reports, DRB Compliance Case Tracker, iHerb label audit, and wrote for DRB Blogs/Newsletters.• Collaborated with Sales in presentations for Sprouts in order to expand brand awareness and new products.• Partners with DRB Sales on ongoing Amazon Issues (Food Safety Complaints, Blocked Sales, and Restricted Products) to ensure compliance with our claims, quality, and products remain live on site.

Los Angeles, Ca, Us

• Managed client scheduling and the recruitment of external nurses. • Managed the hiring process of external nurses in accordance of Premier guidelines, in partnership with the Clinical Director/Clinicians. Negotiated the pay-rates of nurses in accordance to the patient’s acuity. • Provided leadership through planning, organizing, coordinating, and continually monitoring and thoroughly evaluating the services given to clients. • Coordinated the nurse's availability with the scheduling needs of patients by setting strategic planning with the office team to meet the patient needs. • Assisted clients after office hours via on-call phone, and updated the team/clinicians of the previous night’s activities. • Independently managed projects: o Continuation of Care Report: Analyzing the Home-care Agreement and verifying that it was in accordance to the Plan of Care. Inputting data into an Excel spreadsheet and informing Premier’s corporate office. o Payroll Transaction Report: Analyzing the hours of care provided, and verifying the proper pay-rates of the corresponding nurses and their specific cases. Composing a report in collaboration with other service coordinators to inform Premier’s corporate office of the conclusion. o On-Call Report: Providing the office team/Clinicians with a report of the previous night’s calls and their outcomes. Properly arranging the reports daily.

Minneapolis, Mn, Us

• Responsible for overseeing and managing the Front End and Guest Service Team with assistance, funds, and supplies needed to keep lanes moving quickly and efficiently. • Responded quickly to guest and team member needs, questions, or issues to provide exceptional service. • Promptly offered appropriate options and solutions to assist each guest situation; resolve guestquestions, understanding guest trends, and solving guest friction. • Cross-sell Target Red Cards to help guests save money and time. • Responsible for the cash exchanged throughout the day, and ensuring it is accounted for and delivered to the cash office.

Oakland, California, Us

• Assisted my preceptor in research and identified what plans to move forward with for implementation. • Cooperated with other hospitals on enhancing the Kaiser brand. • Analyzed data and understanding the organizational structure of the hospital. • Shadowed interviews with potential candidates, and provided feedback to doctors and preceptor on the skill set of potential candidates. • Provided input to various interdepartmental teams on maximizing efficiency and improving patient outcomes. • Planned and coordinated all offsite meetings with catering, attendance, healthcare materials, etc.

Mississauga, Ontario, Ca

• Be an ambassador of fun and perform front of house activities involving guests • Provided options to guests on different birthday/event packages in booking parties to generate company revenue and help guests save money and time.