Continuous Improvement starts with recognizing and acknowledging that invisible sign around every person’s neck that says 'Make me feel important.' Treat people with respect, engage and motivate them using a style that is effective, influential and decision focused, underpinned by attributes of tolerance, empathy and trust. TRUST becomes an important component in an environment where people are expected to "continually be jumping off cliffs and growing wings on the way down".Whilst the will to succeed is important but what’s more important is the will to prepare. Something I learnt from years of experience working with diverse backgrounds providing Senior Leadership and P&L ownership within Operations, Engineering, Maintenance, Health & Safety, and transformation-leading roles. I am guided by the belief that “Success is connected with action” and that successful people keep moving. They make mistakes but they never quit.I understand the importance of having faith in people and belief that if they are equipped with the correct tools they will do wonderful things. Arguably most quality improvements come via simplification of design, manufacturing, layouts, processes and procedures all this without people is unachievable.A safe leadership team creates "TRUST"If we change nothing!!! Nothing will change!!!