● Analyzing technical documentation and functional requirements● Preparing test scenarios and test cases● Preparing test plans● Managing acceptance tests and preparing reports● Executing performance testing ● Executing security testing

● Executing manual tests of applications● Registering bugs ● Executing retesting and regression testing● Preparing testing scenarios ● Preparing user manuals

● Analyzing technical documentation and functional requirements● Preparing testing scenarios and test cases● Preparing for tests (working on data files, test prioritization)● Executing manual and automated tests of applications● Registering failures ● Executing retesting and regression testing

• Worked with IT stakeholders of various levels in public and business organizations• Assisted the organization's technicians in improving their IT infrastructure• Worked directly with IT infrastructure vendors to manage price requests, quotations, and the technical aspects of contracts and conditions• Streamlined business processes, procedures, functions and workflows, applied a consistent implementation approach• Evaluated and recommended necessary changes in performance tuning, infrastructure design and monitoring• Analyzed problems, evaluated technical issues, tested, maintained, modified, integrated, monitored and ensured to automate software systems

• Performed regular troubleshooting to identify and resolve any problems• Participated in the sales process and presented IT products to customers• Analyzed the IT needs of customers and looked for solutions to meet those needs• • Selected the most appropriate technical equipment and software to implement the chosen solution• Prepared technical proposals to present to customers