Arnold Cooper Email and Phone Number

Inside Sales and Account Management

Currently servicing various printing facilities nationwide.On-Call / On-Site response performance from various sources; ranging from manufacturer, distributor and end-user. Installation, training, maintenance and repair of various equipment associated with performance level; ranging from image setters to folding and binding.On-Site performance support and training, utilizing hardware installation and integration into existing production workflow.After-market installation, calibration, and repair of various hardware and software components (upgrades and component replacements as needed).Manufacturing certifications held for Ryobi, Mitsubishi, Standard Horizon and Pamarco Global Graphics (Sentinel Ink Management Systems).Computer networking and hardware comprehension and application. TechSkills CompTIA A+ training.

Responsible for sales on a national level.Provided technical sales and support for a 800+ dealer network nationwide.Extensive travel throughout the US; making sales calls with qualified dealers and technicians to enhance product awareness and sales.Created marketing campaigns with design and dealer incentives to increase national sales volumes.Provided technical feedback for product performance improvements.Promoted to Director of Super Blue® Technologies.

Representing the manufacturer of several aftermarket OEM products.Overall involvement in the sale of all small press products through our dealer/distributor network for both the domestic and international market.Managing Sales in a dealer network consisting of over 800 dealers nationwide.Direct supervision of all sales and service activities to the dealer sale channel.Conduct weekly sales meetings with team members and VP of Marketing.Developing, implementing and monitoring sales strategies for the small press products in the domestic market area.Generating and Closing the sales of capital equipment.Direct involvement in pricing and discounting programs offered to our Dealer/Distributor channel.Providing sales projections on a monthly basis. Insure company is on target with projected quarterly and annual sales numbers.Direct contact with the dealer sales channel via monthly visits while monitoring their sales efforts through monthly phone contact. 50% travel to dealers across the United States.Trade Shows/Open House participation. Set-up and Tear-down.Conduit of information to Customer Service, Engineering and production department on issues and end-user concerns with product lines.Providing technical assistance to service technicians. Communicating design modifications of products as suggested by dealers and technicians, working directly with engineering department on product development and releases.Working to reduce cost whenever or however it may be applied, expenses, reduction in cost of product manufacturing, etc.Active involvement in advertising content along with strategies for implementation. Conceptualize and design of marketing and sales promotional material.Involvement in other areas of the company as needed when requested or by volunteering.

Part of a renowned team of Ryobi Technicians for the State of Texas.Dealing directly with decision makers on the purchase of Capital Equipment. (Press, Plate making Systems, and software selection).Certified Service Technician Ryobi Printing Press and Computer to Plate Systems.Over 8 Certifications on Machinery in the printing industry.Equipment Installation, Set-up (Connectivity) and training.Travel through-out the state of Texas making service calls and repairing equipment.Establishing yearly Maintenance Contracts with clients.On-site installation and training of production equipment with follow-up technical support.