-Fax, scan and copy mail documents-Maintain office filing and storage systems-Update and maintain databases for file storage list and mailing lists-Manage relocation of computer and other office equipments-Prioritize and multitask assigned documents and storage files-Analyzed and solved Citrix user-related issues.-Handle new hardware installation such as network printer, smart phones, modem, and router, etc.-Troubleshoot and maintain state-of-the-art office equipments -Act as mailroom manager: maintaining/ordering office supplies-Updated tax records online-Audit checks through Quickbooks software

-Handled replacement and installation of new computers and printers-Established LAN/WAN connections between network printers and multiple computers -Diagnosed and troubleshoot computer and printer issues-Conducted and analyzed research regarding technology issues to achieve solutions-Cleaned computer virus, malwares, and unnecessary files-Installed antivirus software and cleaning software tools-Performed Windows and other software updates.-Analyzed and fixed software issues.

-Documented daily and monthly routines for processing files according to the client’s needs.-Acquired knowledge from new software such as Adobe Acrobat, & Microsoft Office Applications-Used web applications such as E-folder, Autotask.net, and Allarus’ Client Remote Workplaces-Handled new hardware installation such as network printer, scanner, and computer-Helped on Windows Server 2008 migration by transferring user’s emails, and other data-Created/Modified posts and pages in the company public website using WordPress-Analyzed and organized information and transferred it to various FTP sites-Used of Microsoft Office Excel and Adobe Acrobat for processing and converting file formats