Mike Arnold

Mike Arnold Email and Phone Number

Head of Customer Success @ LevaData | AI-powered Strategic Sourcing Platform @ LevaData
Mike Arnold's Location
Greater Chicago Area, United States, United States
Mike Arnold's Contact Details

Mike Arnold personal email

Mike Arnold phone numbers

About Mike Arnold

Senior executive with proven experience leading Sales and Delivery in the SaaS and Management/IT Consulting industries. General management responsibility for strategy, planning and execution, including product development, sales and marketing, account/service management, and day to day operations.Proven success leading Sales and Delivery of SaaS and Value-Added Service offerings that enhance customer experiences, accelerate sales and adoption, and lower churn and operational costs. Strong track record of turning around underperforming products/engagements by building and inspiring teams to formulate a vision and carry out continuous improvement that leads to sustainable results.Developed unique insights for structuring large SaaS and Cloud deals and valuable operating experience managing P&Ls during different phases of business and product lifecycles.Significant Management Consulting Sales and Delivery experience with Big 4, including Product, IT, & Technology Strategy, Digital Strategy and Transformation, Systems Integration, and Custom Software Development.

Mike Arnold's Current Company Details
LevaData

Levadata

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Head of Customer Success @ LevaData | AI-powered Strategic Sourcing Platform
Mike Arnold Work Experience Details
  • Levadata
    Head Of Customer Success
    Levadata May 2023 - Present
    Pleasanton, California, Us
    By delivering an AI-powered software platform for direct material sourcing, LevaData helps bridge the abyss between sourcing and supply chain planning. Our software contextualizes data and generates insights that drive cost savings and part-level supply chain resiliency. We power the smartest supply chains in the world by constantly analyzing business objectives against real-time market activity and community intelligence.Our customers include large and complex enterprise companies and small- and medium-sized manufacturers seeking to achieve best-in-class supply management practices.
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  • Intelegencia
    Chief Customer Officer
    Intelegencia Nov 2022 - May 2023
    Atlanta, Us
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  • Sight Machine
    Chief Customer Officer
    Sight Machine Dec 2019 - May 2022
    San Francisco, Ca, Us
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  • Uptake
    Senior Director, Customer Success
    Uptake Oct 2017 - Dec 2019
    Chicago, Illinois, Us
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  • Synchronoss Technologies
    Vice President, Americas Cloud
    Synchronoss Technologies Feb 2015 - Jul 2017
    Bridgewater, Nj, Us
    For this leading SaaS provider to the telecommunications industry, manage Service Delivery for the Personal Cloud SaaS-based product in North and Latin America, including professional services, customer onboarding, account management, service management, and renewals. * After acquiring a competitor, led numerous work streams to integrate Service Delivery function and migrate and consolidate acquired customers. Seamlessly migrated 2 million subscribers with 4 petabytes of data from legacy platforms hosted in a co-loc facility to Synchronoss’s Personal Cloud platform hosted in AWS.* Revitalized profitability of key underperforming product lines and customer engagements resulting in 12% revenue growth and 32% contribution margins.
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  • Synchronoss Technologies
    Vice President & General Manager
    Synchronoss Technologies Aug 2009 - Feb 2015
    Bridgewater, Nj, Us
    For this leading SaaS provider to the telecommunications industry, managed P&L and Service Delivery for the Ecommerce SaaS-based product, including professional services, customer onboarding, account management, service management, and renewals. * Launched e-commerce SaaS offering that enables smartphone and connected device manufacturers to sell and activate their devices via online and retail channels with leading wireless providers. Landed key brands such as Apple, Microsoft, Sony, Nokia, Panasonic and grew revenues to $20M per annum in two years.
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  • Synchronoss Technologies
    Vice President, Sales & Business Development
    Synchronoss Technologies Nov 2007 - Aug 2009
    Bridgewater, Nj, Us
    Full responsibility for building and leading solutions-driven sales operations at existing accounts for this leading SaaS provider to the telecommunications industry. Led all aspects of the sales function, teaming with and coaching sales directors to identify and seize new opportunities in a rapidly changing telecommunications space. Secured numerous engagements with leading fixed, MSO, and mobile operators exceeding annual sales quota and contribution margin targets.
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  • Diamond Management & Technology Consultants
    Vice President & Partner
    Diamond Management & Technology Consultants Jul 1996 - Oct 2007
    Chicago, Il, Us
    Member of the Communications, Media, and Technology practice with this boutique management consultancy (acquired by PwC) that pioneered Digital Strategy & Transformation. Directed business development and delivery of a wide variety of strategy and execution engagements and led the Solution Architecture competency with responsibilities for hiring, staffing, training, and intellectual capital development.
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  • Accenture
    Manager
    Accenture 1989 - 1996
    Dublin 2, Ie
    Progressed steadily through the ranks from an analyst to leadership roles. Served as a key member of the Telecommunications and America’s Technology practices, leveraging leading-edge technologies to deliver large system integration projects. Gained extensive software engineering experience while delivering sales, customer care, and billing systems for fixed and mobile communication service providers.
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Mike Arnold Skills

Strategy Telecommunications Start Ups Crm Program Management Mobile Devices Wireless Customer Lifecycle Management Go To Market Strategy It Strategy Management Business Development Product Management Management Consulting Integration Software As A Service Information Technology Enterprise Software Cloud Computing Saas Call Centers New Business Development Sdlc Marketing Strategy Mobile Technology Customer Relationship Management Business Strategy Business Process Improvement Cross Functional Team Leadership Wireless Technologies Business Analysis Team Building General Management Vertical Marketing Cloud Applications Opportunity Identification P&l Management New Product Implementations

Mike Arnold Education Details

  • University Of Notre Dame
    University Of Notre Dame
    Science Preprofessional / Computer Science

Frequently Asked Questions about Mike Arnold

What company does Mike Arnold work for?

Mike Arnold works for Levadata

What is Mike Arnold's role at the current company?

Mike Arnold's current role is Head of Customer Success @ LevaData | AI-powered Strategic Sourcing Platform.

What is Mike Arnold's email address?

Mike Arnold's email address is ar****@****ail.com

What is Mike Arnold's direct phone number?

Mike Arnold's direct phone number is (866) 620*****

What schools did Mike Arnold attend?

Mike Arnold attended University Of Notre Dame.

What skills is Mike Arnold known for?

Mike Arnold has skills like Strategy, Telecommunications, Start Ups, Crm, Program Management, Mobile Devices, Wireless, Customer Lifecycle Management, Go To Market Strategy, It Strategy, Management, Business Development.

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