Arnold Mutariswa Email & Phone Number

Canada

Canada

Ontario, Canada

 Identify problematic areas and develop new strategies and IT procedures with new technology to increase efficiency, enhance workflow and improve customer satisfaction Offer suggestions for possible upgrades and changes within the IT department Managed the implementation of new IT systems such as Microsoft 365, Microsoft Azure, Firewalls, Windows servers, configuring network hardware, VoIP, cloud storage Maintain essential IT operations and system improvements  Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions Active in project management and advancement  Recommend new equipment acquisition, or equipment modifications in consideration of projects and current or planned usage Continuously analyze current processes and technologies to identify areas of improvement Research and evaluate emerging technologies, hardware, and software Provide technical support for Android, iOS, Windows, and all common office software and applications, such as Microsoft 365, and Adobe Install network gear in racks and structured cable environments LAN Administration Collect, analyze data and prepare reports to help management make informed decisions

Ontario, Canada

Ontario, Canada

 Managed an Applied Research team at Cambrian College to develop multiple Internet of Things (IoT) devices for various projects Analyzed Big Data, programmed software (including streaming web dashboards) and worked on hardware development Active in project management and advancement  Collected, analyzed data and prepared visual reports in Power BI and Excel

Ontario, Canada

 Assisted in identifying and facilitating new lean processes that resulted in a more efficient workforce Documented business processes for future reference (Business process mapping) Gathered and documented critical information from meetings with various stakeholders and produced useful reports Conducted meetings and presented my ideas and findings Performed requirements analysis Defined and documented customer business functions and processes

Rupert, Id, Usa

 Configured and assisted in deploying infrastructure equipment such as routers and switches Evaluated problems in the network and determined the best course of action Conducted regular performance audits to make sure that all network systems are working in accordance with company-prescribed benchmarks Updated job knowledge by participating in educational opportunities; reading technical publications Worked with network administrator, vendors and customers to have timely resolution to network issues LAN/WAN Administration

Rexburg, Idaho

 Worked with the Computer Information Technology department to analyze computing and network needs and install appropriate solutions Helped students with various computer problems, which includes setting up wireless network, campus printing, and virus removal Resolved software and hardware problems for campus computers Installed latest and effective anti-virus software on faculty workstations Configured and imaged computers (PC’s and Mac’s) with required software and printer setup Troubleshot various hardware issues with campus computers and printers Assisted with asset management and inventory tracking as required

United Kingdom

 Collaborated with clients to analyze computing and network needs and planed appropriate solutions within each organization's budget Identified, troubleshot, and resolved hardware, and other network-related problems Assisted in installation, configuration, upgrading, maintaining and support of client network equipment Documented network problems for future reference

Post Graduate Certificate

Post Graduate Certificate

Bsc - Computer Information Technology