Customer Sales Representative For Jp Morgan Chase
Ict Marketing Services Incorporation
• Served customers by selling products and meeting customer needs.• Studied information about the product• Identified prospective customers, lead generation and conversion• Contacted new and existing customers to discuss needs• Emphasized the features of products to highlight how they solve customer problems• Answered questions about the products• Collaborated with colleagues in many different sectors• Recommended changes in products, service, and policy by evaluating results and competitive developments.• Resolved customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.• Maintained contact lists and follow up with customers to continue relationships• Provided historical records by maintaining records on area and customer sales.• Contributed to team effort by accomplishing related results as needed.