Arnold Ramsaran, Msc Email & Phone Number

San Jose, California, US

Provide feedback to help sustain, grow, and improve the overall Cisco Networking Academy program worldwide. Topics include curriculum, career content, marketing strategies, the Skills for All website, and much more. Attend Board meetings with fellow instructors and ASC/ITC Partners from around the world to help shape the future of the Networking Academy.

Queens, NY, US

• Delivering Cisco Networking Academy CCNA Networking curriculum.
• Delivered teaching concepts and mentored students with learning challenges.

San Jose, CA, US

• Acted needs of customers’ issues and assist with production challenges.
• Serve as a resource for technical activities and product-related inquiries, answer technical questions, analyze clients’ needs, and develop technical solutions.
• Maintain strong interpersonal presentation and troubleshooting skills while evoking passion and confidence with stakeholders.
• Exhibit understanding of technical and production challenges and display communication skills, both verbal and written, with strong organizational skills with the ability to multi-task and set priorities.

Alexandria, Virginia, US

• Delivering Cisco Networking Academy CCNA Networking & IT Essentials curriculum.
• Delivered teaching concepts and mentored students with learning challenges.
• Developed labs for blind students.

Coral Gables, Florida, US

• Delivered teaching concepts and mentored students in Cybersecurity program.
• Created a study plan with students to help them learn the material and provided one on one consultation to assist them in learning the material.

Troy, NY, US

• Supported the Cisco Networking Academy ASC / ITC as a Certified Instructor Trainer (ITQ).
• Instructor Trainer at the U.S. Navy CIWT (Center for Information Warfare Training).
• Delivered teaching concepts and mentored students with learning challenges.
• Created a study plan with students to help them learn the material and provided one on one consultation to assist them in learning the material.

New York, NY, US

• Administered the management, maintenance, and performance engineering of the organization's network, routers, switches, firewalls, IPS, cybersecurity, and wireless systems.
• Led the troubleshooting efforts for Cisco ASAs, Nexus & Catalyst switches & routers, and Aruba controllers.
• Developed and implemented robust security policies utilizing firewall & WAP controllers.

Queens, NY, US

• Selected as the CCAI corporate trainer for Cisco Academy at NBC Universal and CNBC.
• Accomplished in utilizing troubleshooting tools & methodologies under time constraints.
• Maintained onsite teaching equipment and kept equipment updated, so students had the most updated systems to practice with which allowed the students to be better prepared for certification exams.

• Created and administered budget to renovate communications equipment for WMATA.
• Managed, planned, and implemented a Microsoft AD Domain in an Enterprise Network. Managed AD Physical Architecture and AD Logical Architecture. Designed, planned and implemented Sites and Subnets.
• Planned, organized, and coordinated the support of the entire company's hardware & software network infrastructure. Set & assured data network standards & policies.
• Utilized expertise, evaluated new hardware and software products in support of senior management's planned changes in technology, network topology, and protocols.

Master Of Science - Ms, Cybersecurity / Cyber Terrorism

Bachelor Of Arts (B.A.), Computer Science

Certificate, Cisco Certified Academic Instructor (Ccai) For Ccnp, Ccna, Ccna Security & It Essentials (A+)

Certificate, Project Management Professional (Pmp), Pmi

Certificate, Network Engineer & Network Administrator