With over seven years of experience in sales and auditing roles, my passion lies in quality, progress, and customer success. Currently, I work as a Sales Operations Analyst at iuvity, a leading Software as a Service (SaaS) company.In this role, I optimize processes, analyze metrics, and collaborate on strategic decisions. I conduct audits of the team’s sales process and translate data into actionable insights. Customer retention and loyalty are my top priorities. Additionally, I have experience managing strategic accounts, establishing strong partnerships, and maximizing growth opportunities. My ability to identify areas for improvement has been crucial to successful business relationships. Focusing on customer satisfaction and trust has fostered long-lasting connections with positive outcomes.My goal is to continue growing and adding value in the business world. I hold an MBA with a specialization in digital marketing, and I am an agroindustrial engineer and a certified auditor in good manufacturing practices and HACCP, Food Safety is everything. My auditing experience provides a holistic view of industry processes. Quality and efficiency drive my work, and I consistently evaluate data and client feedback to enhance our post-sale processes and services.I am always open to connecting and learning from fellow professionals. Let’s chat!s chat!