Arnon Levkovitch Email & Phone Number

Network architect and project manager in a wide variety of network applications. Experience in building scalable, complex and highly reliable networks and backbones – Carrier grade. Deep knowledge in engineering and operating of ISP infrastructure. Writing RFIs, RFPs, HLD/LLD and doing the initial implementations (including Hands-on configuration). Notable project: The New Metro Ethernet Network. Designing and building a new MPLS based Service provider from scratch. The network provides Layer-2 VPN (XConnect, VPLS), Layer-3 VPN (VRF) and Internet access services for the strategic and premium customers. The solution is based on Cisco ASR9K routers and Cat4500 switches. Management is being done using Cisco's Prime suite. The network is deployed in several sites in Israel and across Europe and USA. • Research emerging technologies and equipment. • Develop technical specification for new products and services• Resolve Architecture issues and provide improved design• Responsible for taking a product from concept to operation: Network topology and supporting systems. • Notable projects (go to the Projects section): EBN, Out-of-band international network, Network automation and Meraki Wifi• Design and Deployment of Network backbone and access infrastructure (Routing, Switching, Internet Access, MPLS/VRF-lite, IPv6, security and enterprise LAN).• Provide post-installation support and knowledge transfer to peers.

Member of the most skilled team at Bezeq International. Operational experience in maintaining the ISP Backbone, Business Environment, Broadband Environment, IT network Environment and Security. Extensive experience in Design, Troubleshooting, Installment, Configuration, Management, Maintenance, Upgrades, Monitoring & Backup procedures.Hands-on experience in a multi-vendor environment (Cisco, Juniper, Nortel, Ericsson, Checkpoint, Fortinet, F5 and Allot). Knowledge & experience with:• Internet peering, Internet Exchanges.• Extensive knowledge in routing protocols such as BGP, IS-IS, OSPF, EIGRP and RIP. • Extensive knowledge in MPLS (L3VPN, L2VPN, Inter-AS VPN, Service VPNs and Traffic Engineering)• Switching technology (VLANs, VTP, STP, QinQ, etc.)• Other key technologies: OAM (CFM, Y.1731, OAM, ELMI), QoS and High Availability, IPv6, NMS systems. • IOS, IOS-XE, IOS-XR and JunOS (EX switches and MX routers)• Security experience with Check-Point, FortiGate and Cisco ASA platforms: security policies, Site-to-Sites, remote VPN and Identity Firewall. • Dial-up (Cisco 7200 and ASR1000, Redback/Ericsson SmartEdge)• Load balancing experience with F5 and Nortel. • Experience with VMware, Linux, Windows and Python

• General responsibility for the technical level of the support centers (Business and Home support centers).• Introducing new products and technologies to technical support centers (Specification, implementation, construction of support procedures, contact with suppliers and various internal interfaces).• Leading and participating in various projects.• Creation and improvement of work processes and flows (Process analysis, characterization of efficiency solutions, ROI).• Leading the tier-2 support team (top 20 support representatives)• Leading a team of five technical writers responsible for the content of the support knowledge base and the support section of the company's public website (www.bezeqint.net)• Conservation, documentation and management of accumulated knowledge.• Outstanding CEO for 2004.

• Leading a team of about 20 support representatives.• Attending staff training and professional level and improving their performance according the various indices.• handling personal problems and wages.• leading think tank forums.• Participation in internal and external projects.

• Training of new personnel • Performing ongoing trainings• building lesson plans

The job requires familiarity with the various connection methods (analog, ISDN, ADSL, cable) and various Internet-related software (mail, news, etc.). Service oriented