As a 𝗰𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆- 𝗮𝗻𝗱 𝗧𝗼𝘂𝗿𝗶𝘀𝗺 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗼𝗿, I strive to constantly 𝗶𝗺𝗽𝗿𝗼𝘃𝗲 high-level and, subsequently, low-level 𝗞𝗲𝘆 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗜𝗻𝗱𝗶𝗰𝗮𝘁𝗼𝗿𝘀 which matter, to start up operations, and to 𝗱𝗲𝘃𝗲𝗹𝗼𝗽 𝗮𝗻𝘆 𝗵𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀. To accomplish this, I focus on objectives and key results, form first-rate teams, and quickly adapt if necessary. Having led operations (multi-site-, property-, department- level), for luxury brands as e.g. Four Seasons, Silversea, Scenic and large-scale resort operations, for e.g. CCL and TUI, with 1,200 employees and more than $155M in annual on-site gross revenues, 𝘀𝗼𝗹𝘃𝗶𝗻𝗴 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀 became 𝗽𝗮𝗿𝘁 𝗼𝗳 𝗺𝘆 𝗗𝗡𝗔 . Including 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹 𝗰𝗿𝗶𝘀𝗶𝘀 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, when 3100 people were threatened by Norovirus in 2008.I 𝗰𝗼𝗻𝘀𝘁𝗮𝗻𝘁𝗹𝘆 𝗹𝗲𝗮𝗿𝗻 and 𝗻𝗲𝘃𝗲𝗿 𝘀𝗲𝘁𝘁𝗹𝗲; especially since our landscape is ever-changing. E.g. 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗲𝗻𝘁𝗿𝗶𝗰𝗶𝘁𝘆 and 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝘁𝗶𝗮𝗹 𝗕𝗿𝗮𝗻𝗱𝗶𝗻𝗴 are today’s topics, whilst new trends when it comes to 𝗗𝗶𝘀𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 𝗖𝗵𝗮𝗻𝗻𝗲𝗹𝘀 may be on the horizon. When I update my knowledge and skills, I always try to learn from some of the best. Most recently from The Wharton School when it comes to 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴, 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗔𝗰𝘂𝗺𝗲𝗻, and 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗦𝗼𝗰𝗶𝗮𝗹 𝗮𝗻𝗱 𝗛𝘂𝗺𝗮𝗻 𝗖𝗮𝗽𝗶𝘁𝗮𝗹 in today's world. My experiences have taught me also the following about myself:➥ I put the customer at the center of all that I do. ➥ Good gut instinct comes with experience, but to seek data for the decision-making process is a must. ➥ I focus on making high-quality decisions, and stay calm when faced with adversity. ➥ The buck always stops with me. ➥ To win is always great but helping the team win is the greater joy. ➥ I tell great narratives that motivate. Anyway, I’m always looking for a new problem to solve, so if you’ve got a doozy you need a hand with, feel free to contact me directly at arnopeterprem@gmail.com.