A. Robin King Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Independent consultant providing valuable guidance and support to women small businesses and organizations. My expertise includes assisting with launching and growing small businesses, developing comprehensive business goals, and coordinating successful fundraising events. In addition, I focus on fostering meaningful community engagement by promoting diversity, equity, and inclusion through leading cultural celebrations and events, advocating multilingual resources, educational webinars, and guided discussions on race, inclusivity, and advocacy.

Greater Seattle Area

Design Thinking expert; facilitated multi-day Design Sprints/workshops. Built out program for Design Thinking mindsets and related training across company. Utilized Design Thinking approach for complex service/process related issues in addition as an avenue to explore new products/markets.

Greater Seattle Area

Founding member of Innovative Services team, responsible for helping drive an atmosphere of innovation, creativity, and continuous improvement. Collaborated across departments to promote change, improve business processes, eliminating waste. Including:-Leading and facilitating fast cycle Continuous Improvement efforts (Kaizen/GE Work out approach)-Data analytics on portfolio of ideas, projects, etc.-Developing and delivering training and coaching to staff and business partners on scientific thinking (PDCA) principles, Lean culture, and quality improvement tools.-Development and support of Lean best practices, processes, guidelines, and quality performance measures.

Seattle, Wa

Cross departmental consulting on continuous performance improvement including data analytics and Lean Six Sigma tools (DMAIC etc.) and methodology. Achieved Six Sigma Black Belt Certification (CSSBB) through American Society for Quality (ASQ).Key resource on complex and critical quality related issues, developing innovative solutions and translating concepts into practice, including workshop facilitation and continuous improvement project lead.Collaborated with internal business units; collected and analyzed performance data (through Tableau and similar programs) to drive decisions and actions to achieve customer expectations, defined quality standards, and deliver improved performance.

Seattle, Wa

-Pioneered new role with 80% budget growth covering three sites -Promoted twice; reduced aging work in progress by 50% -Decreased volume and value of service credits by 70%; initial savings exceeding $1 million-Journey to Process Excellence (Rolls-Royce process improvement philosophy) Lead-ISO 14001:2004 EMS auditor -Problem solving (Root Cause Analysis, etc.) workshops facilitator-Six Sigma Yellow Belts training and accreditation lead -Assisted in developing and promoting site training center -High potential / Black Belt candidate.

Seattle, Wa

Performed all job costing functions for Seattle and Long Beach, CA (2009-2010) sites including: -Maintaining and reconciling service jobs–WIP, GPM, Utilization, AP and AR reporting -Meeting facilitator -Maintained service purchase order system-Initiated Customer surveys/customer service and site liaison -ISO Document/Record owner-Maintained Performance Management Board -Conducted new hire trainingSoftware experience; -ERP Sage Accpac (Super User) -Minitab Statistical Software -Global Standard Network (IBM Lotus Notes)First Rolls-Royce Commercial Marine North America to achieve Lean Six Sigma Green Belt certification.Proactive initiative on training and continuing education (pursued Green Belt on own initiative)

Seattle, Wa

Managed office administration duties including;-Service invoicing for Seattle and Vancouver, B.C. sites-Maintained local AP and AR systems-Assisted managing the budget and KPIs-Ensured adequate staff levels to cover for absences and peaks in workload-Managed office, front desk reception, and assisted with travel arrangements (AMEXTravel)-Site HR contact; conducted new hire training and induction-Delivered presentations, organized and chaired meetings for Senior Management Team (SMT)-Coordinated all staff events, parties, and functions

Seattle, Wa

-Promoted twice to Lobby Manager-Supported front of house (FOH) operations and events for 1000+ capacity-Managed concessions and bartending staff for two theatres, daily reports, inventory, and monetary functions; theatre opening and closing-Managed Opening Night events

Bend, Oregon, United States

Assisted Director and Managing Director on numerous projects and contracts for international consulting firm.

Seattle, Wa

-Supported development and marketing department for nations largest film festival-Designed and implemented donor records and database-Aided donor acquisition and implementation of first SIFF Lounge program and events

London, United Kingdom

Collaborated in designing, organizing, and implementing first "BBC Children in Need Celebrity Chef Cook In" including; ‐Assisted in procuring marketing and sponsorships-Coordinated day of event and hosting celebrity chefs, including Rose Gray, Ruth Rogers, Antonio Carluccio, Gorgio Locatelli and Fergus Henderson

Bachelor Of Arts (Ba), Business Administration And Management, General

Activities and Societies: ‐The Falcon Newspaper; Features Writer & Photographer ‐CKI (Circle K International); Member ‐Business Department.

International Business, Exchange Program