Aaron Rocheleau Email & Phone Number

London, Gb

Southborough, Ma, Us

Key developer on client's financial simulation application.●Application Developer using Python, Vanguard and DScript – a derivative of JavaScript●Key developer on major migration project from Cloudera HIVE to Oracle. The solution solved performance issues related to HIVE transactional performance and row locks●Specifically requested by the client to provide ongoing Production support. This was based on a proven record of troubleshooting and fixing issues across the ICE suite, including applications outside his scope such as Apache NiFi and DBA support●Brought in to lead a failing project and restructured development in order to deliver on schedule

Southborough, Ma, Us

Provides application support as a consultant for Virtusa clients.Manage operations and engineering teams to investigate and resolve issues● Analyze system throughput via logs and Oracle database SQL queries● Build reports to present the status of the account’s contractual deliverables and performanceagainst SLAs● Identify areas for strategic improvements to create a better operational environment for rapidscalability● Work Incident tickets as needed

Armonk, New York, Ny, Us

Aaron worked for IBM on the CLS account. This is a complex bespoke Foreign Exchange settlementplatform integrated with multiple vendors. It processes on average $5 trillion each day and so is strictlymanaged according to ITIL processes. Aaron progressed through several roles on this account, detailedbelow:CAPS (CLS Application and Package Support)● Support disaster recovery using in depth understanding of multiple applications● Work with Level 3 Support Teams to ensure service maintains strict SLA uptimes● Manage Patch and Configuration deployments across environments via ITIL managed processes● Recover archived log files with Storage Management application● Query hundreds of databases to obtain specific information upon request● Provide Technical Leads and Service Management up to date information during service outage● Communicate with third party vendors on incidents and problems● Manage certificate requirements for multiple network interface applicationsAutomation Lead● Design, develop, and deploy Blue Prism RPA packages for account transformation● Analyze account procedures to identify processes for automation and determine best solution● Meet with client executives to present RPA details and benefits● Create procedures, guidelines and training programs for new automation solutions● Work with global teams to create new host environments for Blue Prism● Work closely with project managers to support project deliverySenior Technical Operations Analyst● Lead and mentor the US based Technical Operations Analyst team● Monitor critical financial system health to ensure maximum uptime of client applications● Provide level 1 and level 2 troubleshooting for problem and incident tickets● Write detailed documentation to keep team subject matter expertise current● Work with 24/7 global teams to ensure proper implementation of projects, execution of tests,and planning of changes.