A dynamic professional with over 12+ years of experience in Infrastructure Management, Team handling and Service Delivery.

• Held team lead role for IT support• Participated in and supervised varied projects in large environments• Managed resources for project based work and day to day operations

• Write your Accomplishment or monitoring the incoming messages in the swift message.• Preparing Daily / Weekly Reports, Timeliness reports.• Ensure to process the transactions accurately leading to no operational loss.• Timely escalation of exceptions and incidents and monitor un-reconciled entries.• Identify opportunities to minimize loss.• KCSA – Key control self-assessment check to minimize the operational Loss.• Active Participation in weekly / Monthly calls with… Show more • Write your Accomplishment or monitoring the incoming messages in the swift message.• Preparing Daily / Weekly Reports, Timeliness reports.• Ensure to process the transactions accurately leading to no operational loss.• Timely escalation of exceptions and incidents and monitor un-reconciled entries.• Identify opportunities to minimize loss.• KCSA – Key control self-assessment check to minimize the operational Loss.• Active Participation in weekly / Monthly calls with Customer Office.• Managing and handling the uneven flow of transaction volumes during the day.• Updating with ongoing changes/trends in the Trade and Compliance world.• Publishing Virtual control dashboards across three hubs. Show less

• Updating the Price levels in Maersk Pricing and Quoting Tool for Globally.• The working application PnQ (Pricing and Quoting) is its own Maersk software.• Post information into the Pricing and Quoting system and ensure the accuracy of the PnQ systems data.• Making an analysis of different customer based requirements.• Clarify the issues via phone call to all over the world respective sales offices.• Different types of product maintenance and report maintenance help in the… Show more • Updating the Price levels in Maersk Pricing and Quoting Tool for Globally.• The working application PnQ (Pricing and Quoting) is its own Maersk software.• Post information into the Pricing and Quoting system and ensure the accuracy of the PnQ systems data.• Making an analysis of different customer based requirements.• Clarify the issues via phone call to all over the world respective sales offices.• Different types of product maintenance and report maintenance help in the future as a reference.• Working with the project to resolve errors.• Responsible for other duties as assigned.• Provided training to newly recruited staff. Show less