Trained by OEM (Sogitec, Dassault Aviation Company) in Rafale Simulator; proficient in Training Device Maintenance for PTT, ULIS, and FMS. Maintenance Excellence: Successfully logged over 1000 hours as a Maintenance Sortie in Rafale simulator, executing proactive maintenance schedules and conducting routine tasks in adherence to flight simulator manufacturer guidelines. Implemented meticulous daily, weekly, monthly and preventive maintenance routines, resulting in a remarkable 20% reduction in system downtime, ensuring seamless training operations. Precision Maintenance: Performed daily maintenance checks on flight simulators to ensure optimal system functionality, meticulously maintaining comprehensive records in strict compliance with regulatory standards and manufacturer specifications. Leveraged technical expertise to diagnose and swiftly address defects, efficiently replacing or repairing minor issues, and escalating complex problems to manufacture when necessary, ensuring uninterrupted simulator functionality. Visual Systems Expertise: Conducted weekly corrective maintenance on simulator visual systems, adhering to manufacturers' recommendations and facilitating visual calibration checks and setups to enhance simulation accuracy. Supported collaborative problem solving efforts with cross functional teams and external contractors, leveraging electro mechanical engineering principles to propose optimal solutions for defect rectification. Documentation and Efficiency: Maintained meticulous records of simulator training log usage and defect details, inputting data into recording utilities for efficient tracking of maintenance activities and defect resolution, facilitating streamlined communication between flight crew and engineers.

As an LMS Administrator at the Air Force Administrative College, Indian Air Force, a NAAC accredited Organization. I played a pivotal role in managing the Learning Management System (LMS) and Learning Experience Platform (LXP) to facilitate seamless training experiences for personnel. Utilizing platforms such as Moodle, I undertook diverse responsibilities including configuring courses, generating comprehensive reports, and developing certifications to ensure compliance with organizational standards.My role extended to designing learning paths and curricula tailored to the specific needs of personnel, collaborating closely with internal stakeholders to enhance the learning experience. Leveraging technical skills in software applications such as SPSS and Power BI, I implemented data-driven solutions to optimize training efficiency and resource utilization.With a robust technical foundation and proficiency in instructional design principles, I addressed technical challenges adeptly, troubleshooting issues and implementing improvements to the LMS. I integrated new technologies and features to keep pace with evolving training requirements, all while fostering a culture of empathy and collaboration among users.Furthermore, I actively contributed to the organization’s commitment to social and environmental conditions, aligning training initiatives with sustainable practices and ethical standards.In summary, my tenure as an LMS Administrator at the Air Force Administrative College underscored my ability to blend technical expertise, communication skills, and a deep understanding of instructional design to drive organizational objectives and ensure an enriching learning environment for personnel.

With extensive experience in website development, specializing in WordPress and WooCommerce, I fortify and optimize online platforms. Proficient in DNS linking and adept at hardening web servers, I ensure robust security measures, leveraging security plugins effectively. Diligent in maintaining backups of MySQL databases and website data, I prioritize data integrity and disaster recovery.Expertise extends to seamless migration and implementation onto new servers, ensuring continuity and optimal performance. As a Web Administrator in e-commerce, I understand web development languages, frameworks, and e-commerce platforms.I excel in configuring, monitoring, and maintaining web servers for performance, reliability, and security. Well-versed in mitigating cyber threats through security audits and vulnerability assessments.Proficiency spans domain registration, renewal, and DNS configurations, providing technical support to users, customers, vendors, and stakeholders. Troubleshoot inquiries and offer guidance while adhering to SEO best practices.Driven by a proactive mindset, I stay abreast of industry trends, learning and adapting to deliver optimal solutions. Strong communication, interpersonal, and collaboration skills ensure seamless coordination in delivering results.Proficient in Adobe Creative Suite and specialized 3D visualization software. Translated conceptual designs into immersive 3D visuals for promotional campaigns and safety presentations within the Indian Air Force. Meticulously adhered to brand guidelines, demonstrating creativity in multimedia presentations. Collaborated closely with teams, showcasing strong time management and a commitment to delivering high-quality results.

As an IT Manager, I oversaw a broad spectrum of responsibilities vital to maintaining our organization's IT infrastructure and delivering top-notch application support. Expertise in configuring, maintaining and optimizing virtual servers and Cisco network equipment ensured peak performance and reliability. Automation was a cornerstone of my approach, streamlining workflows and bolstering productivity while prioritizing security through robust measures and meticulous documentation.I proactively integrated innovative technologies, ensuring adaptability and resilience in a dynamic landscape. Swift identification and resolution of system issues minimized downtime, while seamless connectivity and mobility support facilitated uninterrupted operations. Spearheading the development and maintenance of our OpenStack-based private cloud infrastructure optimized scalability, resilience, and performance.Proficiency across Windows, Linux, and containerized applications, along with expertise in VMware enabled effective management of diverse technologies. Utilization of backup techniques and supervision tools ensured comprehensive monitoring and analysis. Adherence to industry-standard security practices and protocols, alongside expertise in firewall technologies, fortified data integrity and confidentiality.In IT procurement and budget management, I efficiently procured hardware, software, and services, optimizing resource allocation within budget constraints. Performance management, SLA adherence, and disaster recovery planning were areas of expertise, complemented by leadership in escalation support and problem-solving. Strategic alignment of business strategies with IT infrastructure fostered efficiency, reliability, and security, promoting teamwork and collaboration.In summary, my tenure as IT Manager was marked by technical prowess and strategic leadership, dedicated to driving the continued success and growth of our organization in technology's ever-evolving landscape.

As a System Support Specialist, I played a vital role in ensuring the smooth functioning of IT infrastructure components. My responsibilities included monitoring IT infrastructure components such as Data Center having Windows Server and Unix Operating Systems, HPE Blade Servers & Enclosures, Storage Area Networks, Network attached storage with samba server, File Server, Application Server, Web Server, Patch Management Server, Antivirus Server, LMS Server, DNS Server and AD Server and their Physical Security Monitoring systems.I worked closely with vendors to coordinate maintenance activities, ensuring that updates and repairs were carried out efficiently without disrupting service levels. This involved managing backups, enforcing access policies, and conducting regular health checks to identify and address potential issues proactively.Communication was essential in my role, as I regularly interacted with end users to troubleshoot IT issues, provide support, Clearing the tickets and manage service levels effectively. I also assisted in documentation maintenance, keeping records updated and accessible for future reference.Proficiency in tools and protocols such as PowerShell, Batch Files, Registry Edits, Administrative tools and group policies allowed me to streamline processes and enhance efficiency in tasks such as patch management, antivirus updates, and intrusion detection system (IDS) monitoring.My expertise extended to data migration, encryption, and decryption, ensuring data security and integrity were maintained at all times. Additionally, I was adept at data recovery and restoration, minimizing downtime in the event of data loss.Overall, as a System Support Specialist, I brought a comprehensive skill set and knowledge base to my role, enabling me to effectively manage IT infrastructure, support end users, and maintain the security and availability of critical systems and data for long endurance with high capability to smoothen the IT Support Process.

During my tenure as an IT Internship Trainee, I embarked on a dynamic journey encompassing various facets of the tech and administrative realms. The internship program not only nurtured technical skills but also celebrated diversity and inclusion, fostering an environment where learning and growth thrived, with the potential for a full-time position on the horizon. As an IT Support Intern, I delved into the meticulous task of record maintenance, ensuring seamless operations within the digital infrastructure. Simultaneously, my role as a Web-Based Training Programming Intern demanded a fusion of creativity and precision. Collaborating closely with the training team, I utilized Adobe Captivate to craft immersive web-based training modules. Implementing responsive design and enhancing visual aesthetics, I developed prototypes with integrated accessibility features, documenting each step of the instructional design process. In the capacity of an Operations Intern, I meticulously attended to administrative tasks, ensuring attention to detail in business management and coordination across departments. From media and publishing to workplace and facilities management, I undertook diverse responsibilities, supporting smooth functioning through planning, organizing, and researching. In collaboration with the HR & Operations Team, I facilitated administrative activities, meticulously maintaining and updating data, generating reports, and overseeing magazine distribution and inventory management. Coordination of IT assets and supplier liaison were seamlessly integrated into my role, ensuring optimal office facilities and operational efficiency. Through this multifaceted experience, I honed not only technical acumen but also interpersonal skills for thriving in diverse professional landscapes. It epitomized a blend of innovation, diligence, and a commitment to excellence, laying a robust foundation for future endeavors in the ever-evolving realm of technology and administration.