Arlene Negron-Rodriguez Email & Phone Number

Objective: Envision, execute, and deliver successful leadership and management. Jumping in and propelling business forward under the most challenging circumstances while driving operational excellence. Qualifications:Over 10 years experience in, business operations, mortgages, and as a real estate Paralegal. Many of my duties included, case management, complaint resolution of Real Estate related issues, strategic planning, forecasting, asset quality monitoring, and analyzing criteria margins. As a team leader, I ensure team work and continuity at every position to encourage cohesiveness among associates, management, and the Executive Leadership Teams. Fluent in adapting and innovating process efficiency to improve the quality of customer resolution and satisfaction. I manage by fact and lead by influence. Education:Christopher Newport University​​​​​​Bachelor’s of Science in Governmental Administration​​​Regent University/Educational Leadership1.5 yrs toward Masters Additional Training:Six Sigma Training​​ Key Skills:Six Sigma experience ​​​​​​ Quality Management ​​​​​​ Operational ManagementMortgage Asset Servicing​​​​​​ Foreclosure/Legal account Real Estate Closings​​​​​ Complaint ResolutionCase Management​​​​​​

Listed skills include Customer Service, Leadership, Research, Banking, and 40 others.