Abram Rodriguez Email & Phone Number

New York, Ny, Us

Bronx, New York, United States

● Assistant for SOC166 (Fundamentals of Sociology) with a caseload of 90 students.● Host weekly office hours, assist with the curriculum, address concerns and questions regarding concepts and projects.

New York, New York, United States

● Handpicked as one of the few outstanding individuals from a competitive pool of almost 500 students to engage in a program specifically designed to nurture and equip CUNY students for thriving careers in the dynamic Finance industry.

New York, New York, United States

● Gained hands-on experience in retail management through an internship program at a Fortune 50 company.● Received extensive managerial cross-training in numerous business roles, including, but not limited to, Human Resources, General Merchandise, Service & Engagement, Specialty, and Fulfillment.● Managed a team of 25-50 employees on average, including numerous supervisors.● Collaborated with store leadership and peers to align on daily business priorities, ensuring efficient execution of tasks.● Demonstrated adaptability and problem-solving skills by addressing team member concerns and removing operational hurdles to ensure smooth store operations.● Utilized business reporting and guest insights to identify opportunities for improvement and develop strategies to enhance the guest experience and drive sales results.

● Applied consultative approaches to analyze and evaluate challenges within a paired nonprofit organization. ● Utilized consulting frameworks to identify problem areas related to development, impact assessment, process improvements, and strategic positioning specifically in sustainability impact.● Applied strategic consulting processes to analyze complex problems, including programs and impact measurement.● Demonstrated consultative communication skills through interactions with organizations, highlighting the ability to convey solutions tailored to the unique needs of the client.

New York, New York, United States

● Key-holder, responsible for opening/closing, health code adherence, closing out tills, doing bank deposits, inventory, etc.● Supervised shifts of 12+ employees at a time in two separate locations to ensure stable transactions and restaurant procedures & policies.● Lead teams to close out $10,000s in sales a day by providing substantial product knowledge to upsell.● Cross-trained in all positions, such as, barista, retailing, serving, hosting, line cook, prepping, and bussing.● Toast POS Experience

Bronx, New York, United States

● Key-holder, responsible for opening/closing procedures, counting inventory, operating the till, and doing bank deposits.● Provided both a leading and consultative sales approach through a substantial amount of product knowledge to guide each customer towards a product that specifically tailored their needs.● Generated an average weekly sales quota of $5,000 at a 25% warranty add-on rate & 10% financing per transaction rate.● Financing experience, with companies such as Affirm, Synchrony, Genesis, and Progressive.

New York, New York, United States

● Front facing employee working specific store floors.

Bronx, New York, United States

● Achieved top fulfillment metrics in 2020, surpassing hundreds of other employees in the district. ● Led an overnight Holiday team to achieve record-breaking fulfillment revenue metrics, totaling $250,000 in shipped orders, exceeding the daily average several times over.● Cross-trained across multiple departments, including Inbound, General Merchandise, and Market and Pantry. ● Supervised and trained dozens of seasonal employees, ensuring they met required metrics.

Bronx, New York, United States

● Key-holder, took responsibility in training, on-boarding, and supervising 3-5 seasonal employees at a time, training them to utilize both consultative and leading sales approaches to tailor products to each guest.● Conducted consultative assessments for each client and executed assertive sales strategies to ensure recommendations aligned with business objectives.● Met daily sales metrics including a 30% purchase-to-warranty ratio, 5 upsold Pro Memberships, and 5 pre-orders.● Maintain a high level of product knowledge in a constantly evolving market with high volume cycles of release.

Winter Park, Florida, United States

● 4-40 Licensed● Promoted to Insurance Sales Rep; responsible for leads & closing, via walk-in or telephone & servicing own book.● Closed a minimum of 5 new high premium policies and 5 renewals per week, maintaining at least $10,000 in signed premiums.● Hawksoft & SEMCAT/Applied Rater experience.● Knowledge in several general lines markets, specializing in standard and nonstandard auto markets.● Companies include, but are not limited to, Nationwide, Progressive, AAA, Travelers, Infinity, Allied, Foremost, American Traditions, Geovera, Tower Hill, St Johns, and etc for both auto and home.

Winter Park, Florida, United States

● Standard front desk duties, supplying and stocking the offices, welcoming guests, etc.● Responsible for general customer service needs; payments, policy services, mortgage changes, etc.

Orlando, Florida, United States

● Key-holder, led 12-24 employees during peak holiday seasons.● Emphasized consultative approaches to guide each customer towards a specific product, leading closing protocols to ensure each product dependent on qualitative needs was fashioned towards the desire of each family.● Additional tasks included experience with deli and slicing machinery and torches as hams were cut and glazed in-house.● Managed customer care and catering delivery services, serving, bussing, prep, etc.

Orlando, Florida, United States

● Multiple stations, such as table, grill, cashier, etc to maintain health standards, promote product, and level productivity.